Dee Dee Holland Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

Oversee all aspects of the 3rd largest 401(k) Plan in the U.S. ($55B assets, 320K participants), including plan design, operations, administration, user experience, communications, retirement and financial health education, audit, compliance, vendor management, and data integration to ensure strategic alignment with total rewards objectives. Manage and coach remote team of high-performing, results-oriented professionals. Develop retirement plan design and communications strategies, recommend design changes based on benchmarking, regulatory environment, innovation, organizational need and emerging trends to maximize retirement outcomes. Partner with HR Communications and vendors to develop and deliver actionable communications through various delivery channels to educate on the importance of financial health, retirement readiness and value proposition, which has increased participation and average deferral rates year-over-year. Won 2021 APEX communications Award for Excellence. Flawlessly execute on complex and cross-functional projects and strategic initiatives, most recently PeopleSoft to Workday conversion and transition of qualified and nonqualified plans to new recordkeeper and trustee. Conduct vendor search and selection; provide vendor oversight and monitor service delivery. Partner with HR Finance on expense projections with a focus on maximizing value. Ensure claims and escalations are researched and resolved, including identifying downstream impacts and preventing reoccurrence. Serve as benefits liaison on acquisitions and divestitures. Manage nonqualified retirement plan for executives. Serve on the vendor’s advisory committee.

Charlotte, North Carolina, United States

Managed national resource teams including Retirement Services, ERISA Legal Counsel, Client Communications, Client Analytics, Health Strategies, HR Technology, Human Resources Consulting, Actuarial Services, and Voluntary Worksite Products, ensuring teams met established revenue goals, partnered effectively with internal brokers and outside vendors, and delivered quality services to customers. Worked with organizational leaders to manage employee benefits initiatives and implemented new resources and products that served external clients’ needs. Developed new systematic process for billing internal brokers for the use of company’s national resources, which enhanced ability to manage budget, forecast revenues, and calculate client profitability. Built relationships with external service providers and insurance carriers; negotiated contracts. Conducted due diligence and integrated acquired agencies into Wachovia Insurance Services and managed divestiture of businesses. Consulted with senior leaders on change management, system conversions and sales incentive pay programs.

Savannah, Georgia, United States

HR Manager for employee benefits and property/casualty brokerage firm with 40 locations in the U.S., which grew rapidly from acquisitions. Developed transformative total rewards strategy that supported the company’s human capital goals. Managed and coached high performing HR and Payroll teams; placed an emphasis on professional development and cross-training within the functions. Led design and integration of benefits administration and payroll in ADP, improving efficiency by eliminating need for separate systems and double data entry, while significantly reducing operational risks. Architect and project manager for company’s first online benefits enrollment tool and automated processing of benefit elections into ADP and electronic transfer of enrollment data to insurance carriers. Redesigned and managed administrative procedures for HR, benefits and retirement programs, and leveraged technology for efficiency gains and improved accuracy, while reducing manual work and risk. Developed HR communications strategy and executed on deliverables; won PSCA Signature Award for communications campaign targeted to women. Led the Retirement Plan Investment Committee. Led vendor searches; negotiated insurance contracts and service agreements for benefit and retirement plans. Developed first HR analytic reporting package to enhance data-driven decisions. Ensured HR policies, procedures, and reporting complied with state and federal legislation affecting benefits administration including ERISA, COBRA, HIPAA, USERRA, Sarbanes Oxley and FMLA. Managed the worker’s compensation program. Developed and implemented new salary and incentive pay strategies. Served on vendor’s client advisory board. Led HR workstream to successfully merge Palmer & Cay into Wachovia Insurance Services. Previous positions: Benefits and Compensation Manager, Benefits Manager, Benefits Specialist.

Savannah, Georgia, United States

Savannah, Georgia, United States

Savannah, Georgia, United States