Deedra Williams Email & Phone Number

Dallas/Fort Worth Area

- Excellent communication skills - Ability to generate ideas and solve problems correctly. - Demonstrated understanding of the importance of compliance and adherence to business and regulatory policies - Strong organization and follow up skills with proven ability to multitask in order to effectively handle frequent demands caused by deadlines and heavy workloads - Superior internal and external customer service skills, interpersonal and communication skills - Proven ability to collaborate effectively with peers and leaders on complex issues to improve workflow processes and efficiencies.- Expert working knowledge of MS Word and Excel.- Successful pipeline management experience of 500+ files.- Strong attention to detail Understanding compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Extensive experience with knowledge of foreclosure and bankruptcy processes, laws, and regulations- Proficiency with MSP,GEM. LIV, Web Query, LPS Desktop, Loan Sphere, Vendorscape, Excel, CLIPR, ECAR, SHAW/ HOGAN- Expert experience in a pipeline production environment - Timely and accurate follow through

- Handled Foreclosures for Non-Judicial States, Idaho, Montana and Nevada- Reviewed title, conducted final audit, Ordered Publication and Sale Dates, requested payoff, sent Notice of Sale to Vendors for publication. Reviewed liens on the property and kept the payout inventory records on the Foreclosure Processing System.- Work flow management – Managed back to Bene and Third Party Texas Trustee Deeds processes pipeline - 50+ files, with an emphasis on production, time management, and timely completion of daily goals.- Project management - Assisted with and assumed responsibility for a variety of small projects within the company. Utilized Sharepoint and Ariba operating systems to catalog and setup pickup of recorded and archived documents for off-sight storage.- Customer Service - Interacted with clients, county officials, various title companies, and state attorneys for document preparation, corrections and account support.- Insured that all Foreclosure documents sent to vendors via FedEx/UPS are properly tracked and documented. Reporting - Prepared a variety of reports, production, document execution, account transfers and maintain computerized inventory of all files completed daily.By utilizing systems such as AS400, FPS, LPS and Pacer my team successfully reviewed audited files during "Texas Tuesday" which resulted in no delays in processing Trustee Deeds in a timely manner.

Duncanville, Texas

- Fostered a classroom environment conducive to learning and promoting excellent student/teacher interaction by encouraging classroom participation and a quest for knowledge. Focusing on communication skills, both verbal and auditory. Incorporated physical development through daily physical activities, while stressing the importance of teamwork. - Implemented a creative curriculum for kindergarten through second grades. Encouraged high-order thinking and personal growth potential by means of personalized attention to children with both learning and physical needs. - Planned educational field trips to zoos and science museums. As well as attended plays and trips to the symphony to help promote the arts and science in education.

Duncanville Indpendent School District, Duncanville, Tx

- Taught prepared lessons from teacher's plan book. Responsibilities included developing and implementing lesson plans as a fourth grade Social Studies and Science teacher and Reading curriculum for seventh and eight grade students. - Answering incoming calls about enrollment requirements and procedures. Assisting parents with class scheduling. -Enrolling students new to the district.Updating student files.

Dallas, Tx

- Provided the necessary training classes and seminars to ensure staff are properly trained. - Responsible for communicating and upholding company standards and leading by example for delivering excellent customer service; manage a clean, friendly and well maintained club. Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness.- Supervised all aspects of the clubs retail store operations, including ordering and monitoring store inventory on a regular basis, making sure shelves were stocked properly. - Reached projected revenue goals at 100% in an under performing Clubs retail store for two consecutive months, and was awarded "Club of the Month" for those two months.

Dallas, Tx

- Analyzes taxpayer accounts to determine delinquent status and initiates appropriate collection actions. Updates online tax information. Performs mathematical computations to determine tax, penalty and interest due. Documents an accurate record of delinquent taxpayer communication and action. Prepares correspondence, notices and forms.- Provides taxpayer assistance and conducts compliance activities in person and/or on the telephone. Educates taxpayers on tax filing responsibilities, assisting with tax return preparation, accepting tax payments, processing tax applications, distributing tax forms and furnishing taxability information. Assists taxpayers prepare original, estimated or amended tax or miscellaneous fee reports. Researches, interprets and applies tax laws, rules and procedures. Establishes liability using original or estimated data on all delinquent taxes. Collects cash and non-cash payments from taxpayers. - Enforces state tax laws using various statutory collection tools such as account freezes, levies, seizures, bond forfeitures, filing of liens and/or the suspension of permits to collect delinquent taxes.- Conducts tax seminars for the public and various business groups and represents the Comptroller’s office at business conferences and professional fairs. Attends and participates in special projects and mandatory training located in local and out of town locations. Performs other related duties as assigned.

Commercial And Advertising Art

Bachelor Of Science (Bs), Commercial And Advertising Art

Graduated from Texas A&M Commerce, with a degree in Advertising Illustration, Minor in Interior Design