Dee Faircloth Porter Email & Phone Number

Austin, Tx, Us

Provide vision, leadership and strategic direction, as well as oversee the management, innovation and continuous quality improvement of people, processes and technology. Develop strategies that ensure divisions achieve their strategic goals and objectives. Oversee continuous improvement through use of proven methods and tools. Direct and perform ongoing analysis of strategies and tactics to ensure goals are aligned with the strategic objections of the Department. Recommend division and agency wide change management and implementation strategies and analyze results. Provide input, direction and assistance in the development and updating of policies, standards and operational procedures. Represent the agency with the general public, federal, state, local, private and other entities to exchange information, best practices, address concerns, coordinate activities and comply with laws and regulations. Evaluate federal and state legislative initiatives with potential impact on agency operations and performance measures. Responsibilities include oversight of the Modernization Leadership Team and disciplined approach to implementing change to deliver an improved leadership model, opportunities for innovation, and increased collaboration with employees and stakeholders. The goal of modernization is for TxDOT to be recognized as a performance-driven organization, a great place to work and committed to quality customer service. Responsible for all non-engineering agency divisions including Human Resources, Civil Rights, Performance Excellence, Travel Information, Occupational Safety, Research and Technology Implementation, Strategic Planning, General Services, Procurement, Contracts, Public Transportation, Motor Vehicles and Operational Excellence.

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Provide vision, leadership, and strategic direction. Directly responsible for over 600 staff and an annual operating budget in excess of $100 million and over $1.5 billion in sub-recipient contract oversight.Accomplishments: Used turnaround strategies successfully to enhance the agency’s overall mission. Over 800 IT servers were upgraded to increase functionality and security. Completed a major project in Vital Records that had been stalled for 3 years. Texas Center for Health Statistics’ data collection and analysis reduced from 3 years to 11 months. Vendor performance scorecards improved contract oversight to over $1.5 billion in sub-recipient grants. CQI was used to reduce Vital Records operational costs by 34%, increase revenue by 46% and decrease average turnaround time from 31 days to 4 days. Agency business continuity was improved through collaborative efforts with FEMA and other agencies resulting in improved disaster planning and emergency response for over 54,000 HHS employees. Formed Native American Healthcare Cultural Committee to collaborate and improve public health delivery to Native Americans.Instituted leadership training in CQI methods and Malcolm Baldrige performance excellence criteria. Appointed by Governor Perry to two terms on the Texas Health Services Authority. Received recognition during tenure for numerous improvement and change initiatives. Completed Disaster Recovery International Incorporated (DRII) certification as an Associate Business Continuity Professional and FEMA Master Professional Continuity Practitioner. Recognized for establishing and overseeing Medical Special Needs Call Center during Hurricane Ike, contribution to Contract Training, and for contribution to San Angelo Shelter Operations. Featured Texas Lone Star Salute by Texas Government Insider on June 27, 2008 and DSHS Staff News on August 28, 2009. In March 2011, recognized by Commissioner David Lakey for outstanding contributions to the agency’s mission.

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The OCC is responsible for activities involving most of the state’s economy and environment and has judicial, legislative and administrative authority. As chief administrative and operations officer, reported directly to three statewide elected Commissioners. The OCC is responsible for oversight of the state’s oil and gas exploration and production, storage and dispensing of fuels, rates and services of public utilities and operation of interstate transportation and commercial vehicle registration. Responsible to plan, organize and direct all administrative activities. Perform highly advanced management and oversight activities. Provide direction and management of 500 staff, coordinate legislative responses, prepare complex reports and other documents. Also direct, coordinate and monitor budget, review and analyze programs and operational objectives to streamline and improve effectiveness. Provide agency wide program vision and leadership. Responsible for strategic planning activities utilizing the Balanced Scorecard and Malcolm Baldrige quality processes and using continuous quality improvement methodologies. Responsible for policy development and regulatory compliance activities. Serve as chief legislative liaison. Responsible for the state’s critical infrastructure protection, working with the state’s Director of Homeland Security and InfraGard, the FBI public/private partnership. Represent the agency by making presentations, providing information and testimony before state and federal entities and other groups. In 2004, at the request of the Commissioners, took responsibility for transfer of the state’s commercial vehicle registration from the Oklahoma Tax Commission and in 2005 took duties over Consumer Services.Accomplishments: Finalist in Journal Record’s 2006 Woman of the Year program. Named to "Fifty Making a Difference". ASPA distinguished public service award. Honorary Commander Tinker Air Force Base. Leadership Oklahoma Class XIX.

Assist the Director in fulfilling the chief administrative and executive responsibilities of the activities necessary for DRS to attain its mission. Responsible for oversight of Vocational Rehabilitation, Visual Services, Disability Determination, and the School for the Blind and the School for the Deaf. Serve as Division Administrator for the Management Services Division.Accomplishments: Received Directors Award of Excellence in 2003. Recognized by OSD for outstanding contributions to the school. Received two Governor’s Quality OK Team Awards. Recognized for implementing the Balanced Scorecard plan that received the only excellent rating by the Office of State Finance. Performance based contracting model that received two national awards. Established Tribal Liaison program recognized as the national model by the federal Rehabilitation Services Administration. Responsible for new initiatives that increased services to Native Americans by 400%, receiving two Consortia of Administrators of Native American Rehabilitation awards – the first awards ever given to state government by CANAR. Developed leadership program for senior management based on Malcolm Baldrige performance excellence criteria. Promoted good hiring practices and implement structured interview process. Established Employee Action Team to facilitate communication and gain employee input. Improved processes resulted in increased services to VR and VS consumers without increasing budget or staff. In 2003, VR and VS ranked among the top ten VR programs nationally compared to rankings of 42-47 out of 50 before 1997.

Administrative management of primary outpatient Indian health care facility with 75 employees and CLIA certified moderate complexity lab, medical imaging, pharmacy, dental and mental health and case management services serving over 300 clients daily. Clinic began as a federal government demonstration project but quickly proved its viability in serving the Native American population of Oklahoma.Responsible for transitioning from an old building in downtown Oklahoma City to a new 27,000 SF state of the art facility. Duties include, but not limited to: staff development and supervision, program monitoring and evaluation, quality assurance for JCAHO, budgeting and resource allocation of $20 million for clinical and contract health services. Responsible for all administrative and clinic services and department supervisors. Develop and prepare departments for IHS preliminary JCAHO review and accreditation. Provide leadership to comprehensive and cohesive approach to service delivery of primary health care services. Monitor all programs to ensure objectives, budgets and timetables are met. Assure operating procedures and plans successfully implemented. Act as spokesperson and representative in meetings and conferences with community groups, professional organizations federal, state and local governments as well as tribal entities for the purpose of obtaining and providing significant program information.Accomplishments: Increased direct patient services by over 200 percent. Worked with the Health Care Authority for favorable wording (fee for service vs. capitation) in the Oklahoma Medicaid waiver for urban Indian health care. Awarded oversight of over $10 million in contract health services by IHS. Worked with IHS to provide breast care screening to over 2000 women that would not have otherwise received these services. Recognized for first comprehensive Children’s Health Fair. Received two Executive Director/Board of Directors’ Special Achievement Awards.

Assisted Executive Director, Dr. Michael Fire, in administrating activities of primary community health care facility and managed daily operations of satellite homeless clinic. Provided direction and guidance as well as assured compliance with JCAHO accreditation requirements. Supervised federal government 330 and 340 funding contracts. Instituted new programs for public health education in the areas of substance abuse, AIDS and mental health counseling as well as youth programs in substance abuse prevention and adult mentoring. Improved satellite clinic grade from D to A and prevented closure. Expanded healthcare and mental health counseling services by negotiating contracts with OU Medical School and others, recruiting physicians to underserved communities and accessing government funding. Achieved goal of building teamwork and working alliance with other health care service providers.

Originally hired as consultant for start-up of private physical rehabilitation organization in 1980 that grew over the next ten years to become the state’s oldest and largest privately owned rehabilitation facility. Acquired fifty percent of the stock in 1982 and managed the operations that included eight clinic sites and over 75 professional, paraprofessional and clerical employees. Provided physical therapy, occupational therapy and speech and language pathology services out of eight offices and contracted with self-insured companies (Hillcrest Hospital, GM, numerous nursing homes, etc.) for in-house rehabilitation services. Developed specialities in hand rehabilitation, sports medicine and treatment of traumatic brain injury (TBI) and burns. Recognized nationwide for TBI and burn wound care. Medicare and Medicaid certified. Accomplishments: Opened seven new facilities in various communities and maintained regulatory compliance. Significantly increased sales volume annually. Sold the company 1989.

Graduate, Governor'S Executive Development Program

Graduate, National Executive Leadership Program

Business Administration

Ba, Psychology

Associate'S Degree, Psychology And Gerontology

Oil And Gas Field Management

Education record