Deepak Kumar Gouniyal Email & Phone Number

India

Heading F & B Operations of 122 Keys hotel . 1936 ( ADD Restaurant ) ,Mumtaz ( Vegan Restaurant ) , Deli ( Tea Lounge ) , 1 Banquet Hall ( 2000 Sq Feet ) , IRD ,3 Lawns for private barbeque & events . Popular Destination wedding hub. Golf Course Events and more to offer.

Jammu, Jammu & Kashmir (Union Territory), India

74 Keys Hotel with 5 F & B outlets ,2000 Sq Feet pillarless hall with Lawn .Ideal for destination wedding upto 500 guests . Heading F&B operations , Managerial:* Planning, Forecasting and Budgeting the revenues and cost for the Food & Beverage department.* Developing and implementing strategies to achieve a larger market share and attract new segments, for the various outlets.* Create a work environment that is high in employee morale and provides constant learning & development.* Developing systems and procedures that achieve higher cost efficiency and guest satisfaction.* Recruitment and Performance Appraisal/ Management of the staff in the department.Operational* Working with the Executive Chef in the area of cuisine, menu planning & design.* Ensuring through regular monitoring of guest's feedback, prompt, efficient and accurate service to all guests.* Retaining guests and enhance guest loyalty through introduction of various schemes, food festivals or other retention program's.* Reviewing the monthly profit and loss statement for various outlets and derive inferences and develop action plans on the same.* Ensure that all the operational standards set for all the equipment & processes are followed.* Working in association with cost controllers in various areas of F & B costs.* Preparing the promotion and marketing/PR plans for various outlets.* Developing departmental trainers in association with the training department & oversee all the training activities within the department.

Greater Noida

As an Assistant Food & Beverage Manager (HOD) i was responsible for short and long term planning and the management of the food & beverage operations in the front and heart of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals for Jaypee Hotels Greater Noida .My key responsibilities include to Monitor guest feedback in relation to service, products and promotions. Oversee all the training activities of the Food & Beverage Department in conjunction with the Employee Development Department. Consult all outlet managers on operating requirements and quality standards ,Be proactive during service peak times maintaining a highly visible profile in outlets and Confer with the Director of Food & Beverage on reports, forecasts, budget, marketing plan, festivals and special promotions as well Keep abreast of competitive trends, new products and the legislation.

Greater Noida

In my association with this new Pre Openeing 5-star property, I was managing a team responsible for All Day Dining Restaurant and 4 000 Sq. ft. banquets according to the established concept statements and adhering to the company and hotel policies, procedures and set standards thus positively impacting the sales and revenue collections for the hotel. I was additionally assisting Food and Beverage Manager in creating operational expense and revenue budget plans and business/marketing plan for the food and beverage department. I was involved and introduced best practices in Food and Beverage department to have better Gross Operating Profit (GOP). Other responsibilities encompassed: Assisting and guiding Asst Managers in standardizing cocktail recipes Responsible for developing an effective training and growth plan for the team members and implementing it Co-ordination with Human Resource department for recruiting experienced professionals such as Asst .Managers, Chefs and Supervisors Developed staff appreciation and motivation programmes Responsible for menu engineering, creating event calendars, promoting tent cards and organising food festivals

New Delhi Area, India

Was associated with this new Pre Openeing 5-star propertyWas involved in Pre Opening Team Managers - implemented :S.O.PTraining guidelines Hygine guidelines P.n.p Competitive sales analysis BudgetingP & l accounts Allocated layouts of the restaurant ( coffee shop )Purchase order releaseHiring new team members

Southampton, England, United Kingdom

Food & Beverage department

New Delhi Area, India

Hotel/Motel Administration/Management, 57

Associate Of Arts (Aa), English Language And Literature/Letters, A