Dee Jacobs, Mba Email & Phone Number

Washington, DC, US

The Center for Minority Veterans (CMV) is the Department of Veterans Affairs model for inter-and intra-agency co-operation, to ensure all veterans receive equal service regardless of race, origin, religion, or gender. We are process improvement-oriented and both internal and external customer-centric. We assist VA in executing its mission in the most.

Washington, DC, US

Communicates with VA Central Office and Minority Veterans Program Coordinators (MVPCs) to gather essential data to identify the special concerns and needs of veterans who are in the following minority groups: African American, Asian American, Pacific Islander, Hispanic and Native American to include: Alaska Native, Native Hawaiian, and American.

Glen Allen, VA, US

• Provides diagnosing, troubleshooting and resolving client issues with hardware maintenance, software application support training, installations and upgrades. Provides support in MS office, SharePoint, pivot tables.
• Handle Tier 1 help desk escalations through tickets or phone
• Followed up on outstanding requests and ensure timely resolution
• Create accounts and configure hardware as part of on-boarding process
• Support audio and video equipment in conference rooms
• Manage and monitor internal assets to ensure accurate inventory records

Randolph AFB, TX, US

• Tests and analyzes specimens of human origin and other substances by established scientific laboratory techniques to aid in diagnosing, treating, and preventing diseases or to support medical research; and supervises.
• Distinguished Graduate. Completed 1,400 training hours; graduated from Langley AFB lab program with 95% GPA.
• Completed 130 hours of phlebotomy work supporting 1FW deployments reducing patient wait times by 25%.2005-2008 Blood Donor Center (Lackland AFB, TX)
• Advised Joint Blood Program Officer; insight improved blood usage; shipped 2.5K units to 24 medical sites
• Led 6 member apheresis collection team; collected 2K platelet units annually; saved AF $1.3M in purchases
• Administered $2.5M cost center account of AF's largest Donor Center, directed supply purchases from 16 local vendors

Randolph AFB, TX, US

• Executes completion of awards, decorations, and evaluations. Provides administrative support to executive staff/5 Squadrons/1.6K military and civilian personnel. Arranges slides/meetings/ceremonies/ presentations..
• Tracked/fulfilled 297 group and wing taskers; created new tracking protocols; provided 98% on-time rate.
• Governed 90-item communication equipment account worth $103K and a $28K supply budget; conducted inventory and recouped $6.5K lost items.
• Handpicked as Executive Administration by Medical Group Exec Staff; prepared reports/slides for 412 daily staff meetings/ 236 group meetings.
• Point of Contact for retirement ceremonies, picnics, and parties; built programs/staged events/selected key players; oversaw 5 sub committees and budget. Provided audio-visual supports, MCs, script, and entertainment.
• Compiled 72 data articles for base historian; captured medical center’s unique mission impacts.

Randolph AFB, TX, US

• Manages base Command, Control, Communications and Computer Systems (C4S) architecture, systems configurations and integration. Reviews current, programmed and planned C4S initiatives for impact on existing.
• Ensured all project coordination actions were complete for the installation of control tower with no downtime.
• Implemented Deployment Manager Software--significantly reduced the man hours required to maintain status of squadron mobility requirements and personnel records.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Social Sciences

Information Systems Management

Medical Laboratory Science

Education record