Independent contractor specializing in business, data, and supply chain analytics.

Performs analysis to identify & address specific problems or trendsProvides training on tools developed; routinely collects feedback for continuous improvement of toolsCollaborate cross-functionally to develop creative solutionsMonitor and collect data on current operations, including scheduling, sourcing, warehousing, production, and deliveryAcquired BIS/SAP data to create, update charts and communicate quarterly P&L Trends for analysis. Responsible for ad hoc duties as assigned.

* Conducting inventory counting processes to ensure a shipment’s accuracy* Reconciliation of weekly inventories* Maintaining inventory storage space in the store’s warehouse* Created and maintain SOP’s and work instructions for Inventory Processes* Inventory Audits* Communicating with management about any inventory issues that arise if products are missing or damaged within a shipment* Managing and maintaining inventory records using an inventory management software system* Food Safety and Quality* Created weekly inventory KPI’s for review by upper management * Worked closely with accounting teams for proper processing of mis-shipments and customer returns

Collected data from Salesforce & SAP analyze sale managers commissions on new agreements. Run sales matrix reports daily aligning data to regional sales managers. Run, review and send electronic reports to AVP’s to review and target data errors.Responsible for analyzing, detailing and communicating quarterly semi annual price increase report for communication with stakeholders. Implemented approved pricing increases by utilizing excel formulas, vba’s and multiple macros for task efficiency. Drafted customer letters to communicate semi-annual price increases for regional customers with MS mail merge & excel data reference. Acquired BIS/SAP data to create, update charts and communicate quarterly P&L Trends for stakeholder analysis. Responsible for ad hoc duties as assigned.

● Managed multiple outbound calls for benefit insurance inquires including interfacing with mortgage insurance administrators and internal departments.● Provides information and knowledgeable assistance regarding mortgage loans by retrieving loan information and providing customers their information quickly and efficiently● Builds customer relationships by actively listening and resolving complaints quickly, efficiently, and accurately● Performed ad hoc duties as assigned.

● Handled multiple inbound calls for electronic device warranty, customer support and b2b upselling. ● Coached new customers on “how to” operation out of the box services for electronic devices. ● Provided in-depth technical support for IPod, IPhone, IPad and MacBook. ● Met and surpass various performance sales & services goals. ● Performed related duties as assigned.