Deeksha Gupta Email & Phone Number

Professional Experience:- Senior Salesforce Senior Quality analysist and a Certified Salesforce Administrator- 8+ years of overall experience in Salesforce testing on Salesforce Sales Cloud, Service Cloud, CPQ and in testing Applications.- Working on Salesforce Integration Projects- Experienced in conducting UAT and Post deployment production testing- Worked on salesforce ,education and insurance IT domain projects- Learned Salesforce configuration and trouble shooting skills- Worked in a team setting in Agile and Waterfall model of SDLC- Expert in defect management. My effective communication skills can get the defects fixed without too much back and forth with the developer- Experience in maintaining effective communication between cross functional teams along with BAs, Product Owners and Project Managers- Professionally capable in leading a QA/Testing team - Have worked with clients from North America,EM&A - Great listening and communication skills, courtesy; daily communication with clients.- Can write professional and easy to interpret emailsAreas of expertise:Salesforce Testing, Salesforce Administration, Functional Testing, POSTMAN API Testing, Database Testing using SQL, Regression Testing, Integration Testing, Smoke Testing, Sanity Testing, User Story Creation, Sprint Management, Team Leading, Stake Holder Management, Data Loader, WorkBenchPersonality Traits: - An individual with good morals and great interpersonal skills. I think rationally and have a good sense of right or wrong- I prefer to listen and analyze before I react