Deeksha Bangera Email & Phone Number

Vikroli

Conduct training sessions for new hires, cross skill and upskill as per session plans.Performance monitoring and screening for all trained associates to ensure timely completion during manifestation phase.Perform TNA for the team and curb knowledge gap.Effectively participate in callibrations and meet variance threshold.Update training modules and work towards increasing training experience in the process.Liaise with delivery to ensure all training needs as per customer/ internal requirements.Mentor and coach associates to meet their threshold and be a knowledge SME for the process.

Vikroli

Ensured accuracy and precision in document preparation for customer and business needs while effectively managing client communicationsExecuted Awbs and invoices meticulously Knowledge of HSN and tariff codes for classification of goods.Conduct regular internal audits of manifested shipments to identify areas for improvement, thereby enhancing team performance and ensuring adherence to quality standards.Scrutinize Daily Performance Monitoring (DPM) reports diligently, identifying and addressing any errors promptly, and evaluating team quality on a daily basis to maintain operational excellence.Undertake Root Cause Analysis (RCA) to determine the underlying reasons for errors, offering constructive feedback and implementing corrective measures to prevent recurrence.

Master Of Business Administration - Mba, Human Resources Development And Financial Services, Cgpa 9.68

Bms, Human Resources Management And Services, 87.08 %