Deeksha Bhat Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, Us

Accountable for the planning, controlling, and managing of the complete product life cycle to ensure successful product delivery and high customer satisfaction. Led multiple end-to-end program implementation for both Consumer, Small Business and Commercial portfolios. Worked with operational team members and infrastructure/program management to ensure operational readiness for all implementation components. Conducted and Participated in Daily Scrum Meetings, Backlog Grooming and Retro Sessions.• Sparked the transformation of projects to Agile methods, resulting in a reduction of the average deployment time.• Reduced the delivery time by 20% and coordinated product completion in line with the company roadmap.• Created high-quality project deliverables and drove endorsement from both internal and client team members.• Spearheaded the implementation of integrated rewards program with credit card processing systems to facilitate real time and batch rewards processing.• Facilitated client workshops and cutover planning sessions to drive outcomes and decisions around program implementation.• Led Data Conversions with transformations from Client Legacy and previous vendor systems to TSYS Rewards Product.• Iteratively configured solution components to adhere to best practices while meeting business requirements and committed milestones.• Received multiple VIPs (Values Inspiring Performance) awards for Driving Innovation, Striving for Excellence, Creating Growth, Displaying Integrity, and Building Relationships.

London, Gb

Project Delivery Lead/ Functional Consultant for a Global Fortune 500 Consumer Goods Company Responsibilities :Good knowledge of SDLC environment and Managed the Project with Client using Agile Methodology and Joint Application Development Liaising with multiple vendors and client stakeholders and maintained effective communication within different functions of the client organization.Managed User Acceptance Testing,Performance TestingResponsible for the dashboards,reporting metrics and Stakeholder Meetings.Involved in the budgeting,Cost allocation and analysis for the projectWorked on SAP Solution Manager and with the compliance team to ensure adherence to the Delivery StandardsTechno Functional Lead Consultant/Business Analyst for A Leading Fortune 500 Petrochemical GroupResponsibilities: Experience of directly working with the client to manage and Implement the project using Agile Methodology and experience of full cycle SDLC implementationDesign and Configuration of the SAP BPC System, including Model & Dimension Design, Logic and Rules, Business Process Flows,complex Input Forms and Reports and User AuthorizationsRequirement gathering, Requirement Analysis and worked on User Cases, Process Flow diagrams, User Stories and Requirement Traceability MatrixConducted and Participated in Daily Stand-up Meetings and participated in Release Planning Participated in Process Improvement and Gap Analysis with ClientTraining User and Conducted UATPrioritizing tasks and defined timelines and helping the team to make decisions and resolve conflict. Maintained Effective communications with the client.Being effective in a team within the client eco system comprising of multiple vendors and owners Actively involved in identifying the business opportunities for EY and helping management to meet the requirements for the same.Worked with the senior leadership and have received multiple appreciations for the quality and commitment to work

Bangalore, Karnataka, In

Implemented and customized the Siebel Field Service and Siebel Handheld Application for managing company’s interactions with their customers, clients and sales prospects for a US Based Organization that deals in Building Efficiency, Automotive Experience and Power SolutionsResponsibilities: Single Point of Contact at offshore for client and team members for Siebel Handheld moduleDevelopment, testing and deployment of Change Requests from ClientAnalysis, Code Fix and deployment of production ticketsIncident Management: analysis and resolution to provide solution within SLAProblem Management: root cause and trend analysis of incidents to provide a permanent solution and re occurrence of eventsPeople Development through training and knowledge transfer session of new members of projectMobility Track: Implemented Siebel Field Service Application on a Handheld Device (PDA) that their Technicians used for recording of working hours, expense, Inventory Management and Customer Interaction. Projects Track: Related to the customer’s orders and their financial transactions and complete record of the total cost and related price of a business with that particular customer.Worked on the Development of new requests and the analysis, code fix, Unit Testing and deployment of the production tickets (SLA).Extensive technical and functional knowledge in Siebel Handheld Application, a very niche technology.

Master Of Business Administration (Mba), Information Technology

Bachelor Of Engineering (B.E.), Computer Science