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Deeksha Ch Email & Phone Number

Asst. Manager, Training and Quality at Concentrix at Concentrix
Location: Karnataka, India 5 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Asst. Manager, Training and Quality at Concentrix
Location
Karnataka, India
Company size

Who is Deeksha Ch? Overview

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Quick answer

Deeksha Ch is listed as Asst. Manager, Training and Quality at Concentrix at Concentrix, a with 63116 employees, based in Karnataka, India. AeroLeads shows a matched LinkedIn profile for Deeksha Ch.

Deeksha Ch previously worked as Asst. Manager Training and Quality at Concentrix and Lead, Training and Quality at Concentrix. Deeksha Ch holds Master Of Business Administration - Mba, Human Resource Management from Manipal University Jaipur.

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Concentrix

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Profile bio

About Deeksha Ch

Deeksha Ch is a Asst. Manager, Training and Quality at Concentrix at Concentrix.

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Deeksha Ch's current company

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Concentrix
Concentrix
Asst. Manager, Training and Quality at Concentrix
fremont, california, united states
Website
Employees
63116
AeroLeads page
5 roles

Deeksha Ch work experience

A career timeline built from the work history available for this profile.

Asst. Manager Training And Quality

Current

Bengaluru, Karnataka, India

Oct 2023 - Present

Lead, Training And Quality

Current

Bengaluru, Karnataka, India

• Demonstrated strong problem-solving skills and attention to detail, • Leveraged data analytics and reporting tools to track performance metrics and monitor the impact of process improvements.• Monitored Calls/chats and transactions to consistently meet or exceed defined targets• Conducted trend analysis on problem areas, provided recommendations for improvement• Developed and delivered Training Needs Identification (TNI) programs.

Nov 2021 - Present

Operation, Senior Representative

Bengaluru, Karnataka, India

• Handled a high volume of chat and call interactions related to billing.• Conducted in-depth problem-solving analysis to identify root causes of issues and developed innovative solutions to prevent recurrence and improve overall performance.• Delivered exceptional customer service.• Demonstrated a keen ability to identify opportunities for process improvements.• Consistently achieved or exceeded performance targets

Aug 2019 - Oct 2021

Officer - Customer Service

Nuon Connect Pvt Ltd

Mangalore Area, India

• Successfully managed a high-performing sales team, providing leadership, coaching, and motivation to drive exceptional results and exceed sales targets.• Utilized a variety of sales channels to identify and engage with prospects.• Sold a range of insurance product.• Expertly managed an existing portfolio of clients. • Designed and delivered customized insurance solutions,.• Consistently generated and serviced new accounts.• Successfully managed portfolio renewals.• Followed up diligently on payment collections.

Feb 2017 - Aug 2019

Tech Support Associate - Sd

Mangalore Area, India

• Provided Level 1 technical troubleshooting and support to customers via multiple channels.• Demonstrated strong communication and problem-solving skills.• Managed support tickets using an established process, including creating tickets for email and call inquiries, assigning tickets to the appropriate department, and closing tickets once resolved.• Ensured that all tickets were addressed within established service level agreements (SLAs).• Proactively identified opportunities for process improvement.• Maintained up-to-date knowledge of technical products and systems.

Feb 2016 - Jan 2017
Team & coworkers

Colleagues at Concentrix

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2 education records

Deeksha Ch education

Ba - Bachelor Of Arts, Human Resources Development

Sdm College

Activities and Societies: NSS, Business Law Department - Incharge

FAQ

Frequently asked questions about Deeksha Ch

Quick answers generated from the profile data available on this page.

What company does Deeksha Ch work for?

Deeksha Ch works for Concentrix.

What is Deeksha Ch's role at Concentrix?

Deeksha Ch is listed as Asst. Manager, Training and Quality at Concentrix at Concentrix.

Where is Deeksha Ch based?

Deeksha Ch is based in Karnataka, India while working with Concentrix.

What companies has Deeksha Ch worked for?

Deeksha Ch has worked for Concentrix, Nuon Connect Pvt Ltd, and Mphasis.

Who are Deeksha Ch's colleagues at Concentrix?

Deeksha Ch's colleagues at Concentrix include Wan Nur Hamizah Bt Wan Kamarudin, Karishma Kanojia, Nishtha Nishtha, Juliana Ribeiro, and Manjeet Dehraj.

How can I contact Deeksha Ch?

You can use AeroLeads to view verified contact signals for Deeksha Ch at Concentrix, including work email, phone, and LinkedIn data when available.

What schools did Deeksha Ch attend?

Deeksha Ch holds Master Of Business Administration - Mba, Human Resource Management from Manipal University Jaipur.

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