Deeksha Pal

Deeksha Pal Email and Phone Number

Senior customer success manager @ Loop health broker
Delhi, India
Deeksha Pal's Location
Delhi, India, India
About Deeksha Pal

Customer Success Manager is responsible for providing a productive and motivating working environment and addressing any issues/ disputes from Customer or Clients. A Customer Service Manager job description generally include: Delivering a comprehensive service to enquiring customers.

Deeksha Pal's Current Company Details
Loop health broker

Loop Health Broker

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Senior customer success manager
Delhi, India
Deeksha Pal Work Experience Details
  • Loop Health Broker
    Senior Customer Success Manager
    Loop Health Broker
    Delhi, India
  • Pazcare
    Customer Success Manager
    Pazcare Apr 2024 - Present
    India
    View
  • Pazcare
    Customer Success Manager
    Pazcare Feb 2022 - May 2024
    Banglore
    1. Customer success retention• Retention of existing customers • Managing organic growth• Cross selling and up – selling for existing customers• Monthly review with clients • Maintaining customer experience (NPS)2. Customer success operations• Onboarding client • Endorsements• Insurer Management • TPA management• Quality management• Document management3. Customer support and claims management -• Maintaining daily matric of all lines of support extended by Pazcare ( Voice, Email , Chat)• Escalation management.
    View
  • Max Bupa Health Insurance
    Assistant Manager
    Max Bupa Health Insurance Dec 2020 - Feb 2022
    Noida, Uttar Pradesh, India
    View
  • Sridhar Insurance Brokers Pvt Limited
    Assistant Manager
    Sridhar Insurance Brokers Pvt Limited Nov 2019 - Dec 2020
    Delhi, India
    Client servicing
    View
  • Vipul Medcorp Insurance Tpa Pvt. Ltd
    Assistant Manager
    Vipul Medcorp Insurance Tpa Pvt. Ltd Dec 2017 - Jun 2019
    View

Deeksha Pal Education Details

Frequently Asked Questions about Deeksha Pal

What company does Deeksha Pal work for?

Deeksha Pal works for Loop Health Broker

What is Deeksha Pal's role at the current company?

Deeksha Pal's current role is Senior customer success manager.

What schools did Deeksha Pal attend?

Deeksha Pal attended Manipal University Jaipur, National Insurance Academy, Patna University, Central Board Of Secondary Education, Insurance Institute Of India.

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