With over 3 years of experience in data analytics and business analysis, I have held roles ranging from Business Analyst to Data Analytics Manager. In my current role at Dolphy Australia, I lead a team in analyzing complex data to support decision-making and business growth. I manage our CRM system (HubSpot) to ensure data accuracy and leverage it for customer engagement strategies. Additionally, I develop comprehensive reports using SQL, Excel, Python, and Tableau, delivering insights that drive business development.I specialize in transforming data into actionable insights that support problem-solving and strategic decision-making. My expertise spans ETL processes, statistical analysis, and data visualization, allowing me to identify trends and optimize business operations. With a focus on continuous improvement, I am passionate about using data to achieve business goals and contribute to long-term success.I bring a proven ability to analyze complex datasets, CRM management, and deliver impactful recommendations. I excel at providing clear, data-driven solutions that empower stakeholders and foster innovation.