Deekshita Vidhyashankar Email & Phone Number

Manchester, Gb

Manchester Area, United Kingdom

1. Managed end-to-end software licenses and subscriptions using Autotask, Asana, and in-house IT portal.2. Generated actionable insights and monthly reports on cybersecurity, license renewals, and data integrity using Power BI, SQL, Excel, and Power Query.3. Enhanced client satisfaction by 100% with tailored renewal strategies and prompt issue resolution.4. Ensured compliance with licensing agreements and improved security posture across client environments.5. Processed… Show more 1. Managed end-to-end software licenses and subscriptions using Autotask, Asana, and in-house IT portal.2. Generated actionable insights and monthly reports on cybersecurity, license renewals, and data integrity using Power BI, SQL, Excel, and Power Query.3. Enhanced client satisfaction by 100% with tailored renewal strategies and prompt issue resolution.4. Ensured compliance with licensing agreements and improved security posture across client environments.5. Processed invoices, managed procurement and delivery, and streamlined supply chain operations using Advanced Excel, Xero, and Dext.6. Communicated technical information to clients regarding product requests and renewals.7. Supported operational efficiency by overseeing technician performance and optimiising resource allocation.8. Maintained accuracy in procurement and record-keeping with meticulous attention to detail.9. Oversaw IT assets for 200+ clients, ensuring compliance and cost efficiency through SharePoint, Autotask, and Microsoft tools.10. Managed supplier relationships and 15+ vendor portals with partners including Microsoft, Lenovo, TD Synnex, Namecheap and Adobe.11. Monitored 20+ KPIs and created 15 monthly Power BI reports to drive operational improvements.12. Boosted client satisfaction by 100% and streamlined financial processes, reducing processing time by 30%.13. Developed 10+ interactive Power BI dashboards, enhancing decision-making speed by 25%. Show less

Liverpool, England, United Kingdom

Gateacre Brow Surgery, Woolton, UK1. EMIS Software Specialist: Managing 200+ patient portfolios seamlessly through EMIS software, ensuring accurate medical records and timely appointment scheduling for enhanced patient care.2. AccureX Communication Coordinator: Spearheading medical coding and patient account management with precision through AccureX, while adeptly handling administrative duties on CERNER EPR and Sage Cloud software for streamlined financial record maintenance.3… Show more Gateacre Brow Surgery, Woolton, UK1. EMIS Software Specialist: Managing 200+ patient portfolios seamlessly through EMIS software, ensuring accurate medical records and timely appointment scheduling for enhanced patient care.2. AccureX Communication Coordinator: Spearheading medical coding and patient account management with precision through AccureX, while adeptly handling administrative duties on CERNER EPR and Sage Cloud software for streamlined financial record maintenance.3. Operational Support Champion: Expertly orchestrating daily operational tasks to bolster team efficiency and departmental performance, fostering a culture of productivity and collaboration.4. Account Management & Patient Advocacy Leader: Championing patient-centric care by providing unwavering support in navigating healthcare systems, ensuring seamless referrals, and fostering long-term client relationships built on trust and care. Show less

Liverpool, England, United Kingdom

1. Strategic Prospecting and CRM Management: Spearheaded prospecting efforts utilizing cutting-edge platforms such as Apollo.io, Snov.io, and LinkedIn Sales Navigator, showcasing adeptness in client relationship management and KPI monitoring as a team leader.2. International Market Research and Lead Generation: Conducted targeted market research on international markets, resulting in the generation of over 500 high-quality leads with an impressive 10% conversion rate, demonstrating a keen… Show more 1. Strategic Prospecting and CRM Management: Spearheaded prospecting efforts utilizing cutting-edge platforms such as Apollo.io, Snov.io, and LinkedIn Sales Navigator, showcasing adeptness in client relationship management and KPI monitoring as a team leader.2. International Market Research and Lead Generation: Conducted targeted market research on international markets, resulting in the generation of over 500 high-quality leads with an impressive 10% conversion rate, demonstrating a keen understanding of market dynamics and consumer behavior.3. Compelling Business Proposal Development: Crafted persuasive business proposals that captured the essence of value propositions, highlighting effective communication and analytical prowess, and effectively communicated business objectives to stakeholders.4. Project Team Oversight and Quality Assurance: Diligently inspected and monitored project teams, ensuring adherence to stringent schedules, quality standards, and safety regulations, fostering an environment of accountability and excellence in project execution. Show less

Chennai, Tamil Nadu, India

1. Client Account Management & Office Administration: Effectively managed client accounts and streamlined office administration processes, resulting in a 25% reduction in scheduling conflicts and a 20% improvement in document control efficiency. Utilized Excel VBA, strategic planning, and KPI tracking to achieve these enhancements.2. Financial Documentation & Compliance: Collaborated closely with the finance team to manage financial documentation, which boosted cash flow accuracy by 15% and… Show more 1. Client Account Management & Office Administration: Effectively managed client accounts and streamlined office administration processes, resulting in a 25% reduction in scheduling conflicts and a 20% improvement in document control efficiency. Utilized Excel VBA, strategic planning, and KPI tracking to achieve these enhancements.2. Financial Documentation & Compliance: Collaborated closely with the finance team to manage financial documentation, which boosted cash flow accuracy by 15% and ensured 100% compliance with regulatory audits. Oversaw month-end reporting and document management, reinforcing financial integrity and transparency.3. KPI Tracking & Operational Efficiency: Leveraged Google Analytics and cross-functional collaboration to track and analyse KPIs, optimizing resource allocation. This approach led to a 40% increase in supplier proposal acceptance rates and a 20% improvement in overall operational efficiency. Show less

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

National Qualifier Test Percentile - 79.87 % (Top Performer Recognition)SDET Engineer, Project: Marks & Spencer Retail and Food, United Kingdom - IT domain in Supply Chain Management: 1. UI Automation Testing: Automated UI testing for the M&S Food SCM app using Protractor, Cucumber, and Selenium, successfully documenting processes for over 50 test cases. Gained comprehensive training in core IT with a focus on supply chain operations applications, enhancing the robustness and efficiency… Show more National Qualifier Test Percentile - 79.87 % (Top Performer Recognition)SDET Engineer, Project: Marks & Spencer Retail and Food, United Kingdom - IT domain in Supply Chain Management: 1. UI Automation Testing: Automated UI testing for the M&S Food SCM app using Protractor, Cucumber, and Selenium, successfully documenting processes for over 50 test cases. Gained comprehensive training in core IT with a focus on supply chain operations applications, enhancing the robustness and efficiency of testing procedures.2. Project Management & Reporting: Executed project tasks using Jira, adhering to Agile methodologies. Delivered detailed reports for over 100 sprints, utilising SQL for complex data queries and Excel for straightforward documentation. Ensured adherence to project KPIs and alignment with performance metrics, contributing to streamlined project execution.3. Front-End Development: Spearheaded front-end development tasks using HTML, CSS, JavaScript, and Drupal 9, effectively covering for Senior Development Engineers. Developed and refined user interfaces, contributing to improved user experience and application performance.4. Cross-Functional Collaboration: Volunteered in and contributed to over 30 recruitment processes within technical and human resources teams. Demonstrated strong collaborative skills and a keen understanding of team dynamics and organisational needs. Show less

Master'S Degree, International Business, First Class, Distinction

Activities and Societies: International Student Ambassador Achieved first class with distinction, key modules: Globalization and Global.

Bachelor Of Engineering - Be, Aeronautics/Aviation/Aerospace Science And Technology, General, 8.33, First Class, Merit

Rajalakshmi Engineering College, Affiliated to Anna University Achieved first class, core proficiency: Management for Engineers, IT.

Higher Education/Higher Education Administration, Aissce (Cbse)

Activities and Societies: Athletics- Sprinter Badminton Player- Officer's Sports Academy- 2009-2017 Maths, Physics, Chemistry, Psychology.