Deelorean Moore Email & Phone Number

Durham, Nc, Us

Durham, North Carolina, United States

• Creating marketing initiatives to attract new clients.• Meeting with potential clients to discuss their insurance needs.• Researching all the available policy options for the client.• Negotiating with underwriters to get the best policy at the best price.• Presenting policy details to the client and signing the policy agreement.Collecting premiums.• Processing client accounts.• Advising clients on risk management initiatives.• Advising clients on when and how to make a claim on their policy.• Preparing reports for underwriters.Updating existing policies.• Maintaining client relationships.In-depth knowledge of insurance products.• Good communication and interpersonal skills.• Basic knowledge of office and accounting software.• High-level negotiating skills.Attention to detail.• Advanced mathematical skills

Durham, North Carolina, United States

• Planned, coordinated and executed activities necessary to meet the company’s finished goods, raw materials, and inventory goals.• Maintained and controlled a clean and organized work environment. •Responded to the company’s needs consistent while maximizing return on investment of all monies spent for raw materials, manpower, and working capital.• Stored items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.• Examined and inspected stock items for wear or defects, reporting any damage to supervisors.• Operated warehouse machinery according to ThinLine safety standards.• Packed and shipped orders accuratelywithin a specified time frame.• Listened to, read, and executed instructions from other managers.• Had a Self-starter mentality with a positive and enthusiastic attitude.• Communicated clearly and effectively.• Able to lift 50lbs.

Raleigh-Durham, North Carolina Area

• Planned, coordinated and executed activities necessary to meet the company’s finished goods, raw materials, and inventory goals.• Maintained and controlled a clean and organized work environment. •Responded to the company’s needs consistent while maximizing return on investment of all monies spent for raw materials, manpower, and working capital.• Stored items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.• Examined and inspected stock items for wear or defects, reporting any damage to supervisors.• Operated warehouse machinery according to ThinLine safety standards.• Packed and shipped orders accuratelywithin a specified time frame.• Listened to, read, and executed instructions from other managers.• Had a Self-starter mentality with a positive and enthusiastic attitude.• Communicated clearly and effectively.• Able to lift 50lbs.

Cary, North Carolina, United States

• Utilized PeopleSoft/Oracle to assist employees with multi-state benefits programs and enrollment.• Analyzed and researched client benefits and payroll related issues.• Explained benefit and payroll policies, best practices, and state or federal laws to clients.• Managed and responded to FMLA inquiries from employees and managers.• Corrected and reconciled multi-state disability insurance.• Processed employee record changes for example: job titles; addresses; and benefit elections.• Provided adequate and timely feedback to clients regarding garnishments, tax withholdings, andseverance payments.• Investigated, managed, and processed cases regarding discrepancies in employee records.• Implemented individual privacy and confidentiality controls while processing employee cases.• Assisted in reporting and notifying employees of approaching time off limits.• Reinstated employee access to view their own information in PeopleSoft/Oracle.• Supported Human Resources inquiries from supervisors and managers.

Knightdale, North Carolina, United States

• Managed billing and invoices for accounts receivable for three multi-state distribution centers.• Conducted new hire orientation and assisted with employee development.• Reconciled inventory and assisted with logistics for route trucks.

Orlando, Florida, United States

• Processed invoices and prepared checkout bills.• Monitored and checked accounting ledger.• Facilitated in auditing financial statement accounts such as receivables and revenues.• Posted room taxes and charges.• Processed discounts and vouchers.• Tracked room availability and occupancy.

Orlando, Florida, United States

•Demonstrated work experience providing daily customer service in a fast-paced call center environment.•Demonstrated work experience explaining services to the public.•Demonstrated work experience answering calls and responding to emails and/or telephone inquiries from customers.•Demonstrated work experience interviewing clients, verifying information, reviewing and investigating information.•Demonstrated work experience presenting effective verbal information clearly and concisely.•Demonstrated work experience producing documents in Microsoft Word and/or Microsoft Excel.•Demonstrated work experience with documenting information from calls into internal system.

•Responsible for handling negotiations for repossession of merchandise using strict company guidelines •Performed house service calls on computers, televisions, and furniture•Created a functional daily activity planner for staff•Practiced customer retention and sales growth for over 100 accounts.•Solicited posters and mailers for marketing and sales purposes•Sold inventory using company methods to reach a minimum twenty-six sales a week•Recorded inventory counts twice a week to reduce loss•Opened facility business and closed facility•Bookkeeping, which included bank deposits, cash draw audits, and minor projection & losses reports

Orlando, Florida

• Utilized web-based tools to meet customer satisfaction and company quotas • Made financial decisions to protect/collect revenues and adjusted customer accounts• Handled customer questions, complaints, and billing inquiries with the highest degree of service• Negotiated and upsold product and services to customers for repeat business and satisfaction• Resolved customer issues with one call resolution • Offered alternative solutions where appropriate with the objective of retaining customer's business• Creatively spearheaded initiatives to improve customer service• Activation of new customer accounts on a computer terminal

Salisbury, North Carolina

• Assisted the Assistant Customer Service Sales Manager in maintaining customer service standards. • Maintained current knowledge of office procedures and policies relating to cash reports, register checkups, deposits, checks, Western Union, Money Orders, Coinstar, Self Checkouts.• Performed the Sales Associate and Service Associate duties as needed. • Performed cashier, stock, & recovery duties as needed.

New York, United States

•Assisted with general employee processes such as hiring, recruiting, vetting candidates and assisting with interviews.•Complied and organized papers, digital employment records such as holidays and sick pay.•Supported HR related training programs and workshops.•Wrote and submitted reports on general HR daily activities •Took part in HR events and meetings, as well as coordinated management and employee meetings. •Learned the latest and best HR practices to improve workplace efficiency.

Lake Buena Vista, Florida

I was chosen to take part in the College Program at the Walt Disney World Corporation for the spring and summer of 2004. Working there gave me an opportunity to shadow an area Attraction Manager that supervised 500 employees. Also, I enrolled in the Disney University where I was able to take core curriculum classes for my major in Business Administration.