Deena Bower Email & Phone Number

Los Alamitos, Ca, Us

- Served as project manager for the strategic launch of the County's Learning Management System for the Social Services Agency with responsibility to leverage this initiative to maximize efficiencies through all levels and functions for 4,000+ employees- Oversee a team of administrators who manage the LMS, and coordinate processes impacting LMS in collaboration with County Learning & Organizational Development, SSA's Training and Career Development, SSA Leadership, Divisional Operations, and all stakeholders- Troubleshoot complex LMS issues to continually improve effectiveness and operational efficiency of the program- Design online learning in multiple formats, including interactive eLearns, video, webinars, conversion of in-person training, and digital materials- Participate in the planning, development, and evaluation of online learning programs incorporating adult learning theory- Act as a catalyst for change through active involvement in process and organizational change and development as well as participation in the agency's training modernization initiative

Irvine, Ca

- Managed projects through planning, scheduling, and executing all stages of enterprise software, system, and process implementations- Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets- Managed full spectrum of company initiatives using agile project management methods, ensuring projects were carried out effectively and efficiently- Implemented and maintained file management software to ensure alignment of 100+ staff with company standards and regulatory compliance- Worked closely with management to ensure projects clearly promoted company standards- Coordinated teams and ensured proper training on initiatives and follow up with support

- Responsible for the development and execution of firm-wide, interactive training program to 150+ employees- Advocated for and implemented full-scale Learning Management System and modernized training delivery through conversion from in-person training to standardized online learning program- Ensured compliance with client expectations, regulatory standards, and ownership guidelines through execution of policy controls and risk management procedures- Developed, implemented, and maintained extensive internal audit program to ensure compliance with client metrics and adherence to company standards- Analyzed areas of risk through data analysis and executed appropriate remedies in collaboration with stakeholders- Provided oversight for high-level initiatives, such as the redraft and implementation of firm Business Continuity Plan via software solution

Irvine, Ca