Working at Banner Payson Medical Center in the laboratory.

• Start IVs on patients as well as collect blood specimens when required• Gather patient medical histories and screen for safety of scheduled procedures• Assist Technician in preparing MRI rooms for patients• Act as a liaison between the patient and SMIL to provide the best possible customer service

Performed clinical rotations at various locations to gain entry level competency in all major areas of the clinical laboratory.

Donor Services Representative-July 2011 - November 2011• Collected blood products from donors• Evaluated donor medical and travel history for eligibility• Complied with SOPs, cGMPs, and company policies• Provided excellent customer service by addressing donor complaints and answering questionsAssistant Donor Care Supervisor- August 2008 - July 2011• Addressed donor complaints and concerns• Ensured staff compliance with company policies and procedures• Assisted staff in product collection and donor eligibility• Responsible for the operation of entire blood center on a daily basis

• Performed routine testing of blood samples in a timely manner• Complied with Standard Operating Procedures• Prepared reagents and evaluated test results• Depended upon to perform work with minimal instruction by supervisor