• Maintaining clear communication between the back and front of house staff• Training new staff and ensuring food and customer service quality is up to standards • Creating weekly schedules and organising ordering and deliveries • Making sure to be aware of customers’ allergies or food restrictions• Handling customer requests or complaints• Operating the till and accurately handling cash and credit/debit card payments • Keeping the restaurant clean and tidy at all times according to Food Safety and Hygiene standards

• Researched concept ideas and conducted reports as part of the creative team• Assisted with graphic designs, 3D renderings and marketing for projects• Developed and assembled presentations such as material boards for client presentation• Carried out surveys as part as research for new or current projects near sites