Deena Mosher Email & Phone Number

Westside Branch

Under the supervision of the Executive Director, the Director of Administration supervises and administers the support operations at the branch. This position is responsible for personnel records, human resource functions, clerical operations, and supports the Executive Director, Board of Management, and all committees of the board. Manages related line accounts in the administrative budget. The position is responsible for ensuring that the mission, purpose, image and core values of the YMCA of Greater Rochester is conveyed.

Westside Family Branch

Provides the community with information via the web and app such as schedules, events, and programs. Updates all website information for the Westside branch. Maintains and updates the mobile app. Designs, produces, and distributes marketing material to promote programs, events, and incentives. Creates monthly newsletters for membership and child care. Collaborates with Program Directors and outside businesses to promote Y programs and events. Set up table files to be used for program registration online and in the branch. Distributes and/or responds to webmail within one business day. Interviews prospective members and gives tours of the branch. Run daily cash reports, balance cash drawers, and petty cash daily. Meet with new employees, process new hire paperwork, and submit background checks for new hires 18 and older. Payroll processing. Electronic filing and scanning. Supports Office Manager and Member Service staff as needed. Supports and actively promotes the mission of the Y. Committee member for two Annual Campaign events. Using MS Office 2007, MS Outlook, Protivity, AS400, FileLEAP, ADP, and Active Network Systems.

Westside Family Branch

Full charge processing of all accounts receivable, manage all accounts receivable reports, reconcile statements from Mercantile Collections Agency, set up member payment plans, processing memberships including basic memberships, workers compensation, and financial assistance memberships, preparing monthly statement billing. Customer service, interview prospective members, electronic filing, scanning, and gives support to Membership Director as well as Member Service staff. Supervise 30 member service staff when Membership Director in out of the facility for extended periods of time. Participates in monthly Membership PLT meetings working collaboratively with Membership Directors from 12 branches within the Rochester association to establish new ways to retain and attract new members. Using MS Office 2007, MS Outlook, Protivity and AS400.

Assisting in the education of preschool age children. Teaching socialization, large and fine motor skills, introduction of letters, numbers, colors, and shapes, assisting lead teacher with daily learning activities.

Bachelor’S Degree, Accounting And Business/Management, Gpa 3.75

Technical Business Management with a concentration in Accounting.

E.J