Deena Seibert Email & Phone Number

Indianapolis, Indiana, United States

• Researching, analyzing, and processing third party liability casualty Medicaid claims
• Communicating and corresponding with members, providers, attorneys and legal firms
• Ensuring the State of Indiana properly receives financial recovery for applicable Medicaid claims

Indianapolis, Indiana Area

• Ensured eligible Indiana residents obtain and maintain Healthy Indiana Plan (HIP) health insurance coverage by analyzing, updating, and correcting members' health information
• Assisted with billing the State of Indiana for providing health care to eligible HIP members based on demographic information using CORE, Softheon, and UMV software
• Created detailed training documentation for various enrollment processing tasks

Indianapolis, Indiana Area

• Managed President’s electronic calendar including scheduling meetings, appointments, and luncheons
• Created Power Point presentations for management reports and events
• Processed Request for Reimbursement forms and associated documents (expense reports)
• Used database software to record fundraising actions including attaching check images
• Composed letters and other correspondence
• Proof read and edited documents

Indianapolis, Indiana Area

• Determined eligibility and processed cases for Food Stamps, TANF, Medicaid, Hoosier Healthwise, and HIP applicants and recipients
• Received incoming phone calls from applicants and recipients in a call center environment
• Provided excellent customer service and high quality scores (over 95%) from quality reviews

Indianapolis, Indiana Area

• Provided verbal and written business communications, managed the Xerox rebranding initiative, processed expenses and invoices, ordered office supplies for the entire state, took and prepared meeting minutes
• Provided administrative support to IEMP executives including but not limited to preparing and providing the Quarterly Employee Verification Report (Haverstick Audit) using advanced functions of Microsoft Excel
• Other general duties as assigned including maintaining electronic calendars, creating master floor plans and site safety/evacuation plans, scheduling meetings, and preparing Microsoft documents, letters and.
• Created a spreadsheet with specialized formatting to facilitate the vacation bidding process for the project

2855 Franklin Rd. Indianapolis, IN 46219

• Provided administrative support to the IBM Project Manager on the Indianapolis Airport project
• Researched contracts for specific data and issues to support management analysis functions
• Processed submitted bids using specific policies, practices, and procedures
• Used Prolog and Excel software applications to create various reports for management
• Took meeting minutes and compiled the data in a Prolog software application
• Ordered repairs for equipment and other office supplies

3.54 Out Of 4.0 Scale

Associate Of Applied Science - Aas, Computer Programming, 3.24 Out Of 4.0 Scale