Deena Thomas Email & Phone Number

Houston, Texas Area

• Lead Zions’ Third-Party Business Resilience Program to ensure effective and ongoing monitoring, reporting, and risk remediation efforts related to Zions’ critical suppliers.• Conduct comprehensive assessments of potential and existing suppliers to evaluate their resilience, ensuring they meet regulatory standards and corporate requirements. • Lead strategic projects for Enterprise Business Resilience, overseeing and driving efforts with excellence, from the initiation phase through to… Show more • Lead Zions’ Third-Party Business Resilience Program to ensure effective and ongoing monitoring, reporting, and risk remediation efforts related to Zions’ critical suppliers.• Conduct comprehensive assessments of potential and existing suppliers to evaluate their resilience, ensuring they meet regulatory standards and corporate requirements. • Lead strategic projects for Enterprise Business Resilience, overseeing and driving efforts with excellence, from the initiation phase through to successful completion. I.e. Directed Zions’ annual enterprise-wide integrated resilience exercises.• Collaborate with Corporate Legal to develop resilience language for use in contractual negotiations with Zions’ critical third-party providers.• Drive the effective governance of the third-party resilience program consistent with corporate requirements, program mandates, and regulatory expectations. • Directed the response and coordination of multiple business disruptions or disasters, ensuring effective communication and execution of recovery plans. I.e. hurricanes, earthquakes, wildfires, and snowstorms. Show less

Houston, Texas, United States

• Created and implemented policies and procedures for effective crisis management, business continuity and disaster recovery to ensure the organization is prepared for unexpected events.• Supported the implementation of business continuity program strategy, methodology and objectives for business impact analysis, risk assessment, plan development and maintenance, testing, reviews, and training consistent with regulatory expectations. • Developed and maintained BC policies, standards… Show more • Created and implemented policies and procedures for effective crisis management, business continuity and disaster recovery to ensure the organization is prepared for unexpected events.• Supported the implementation of business continuity program strategy, methodology and objectives for business impact analysis, risk assessment, plan development and maintenance, testing, reviews, and training consistent with regulatory expectations. • Developed and maintained BC policies, standards, and procedures as part of the overall governance framework to ensure that the program was in accordance with internal policies and standards, and that regulatory expectations for control, monitoring and reporting of risk were satisfied. Show less

Houston, Texas, United States

• Developed and maintained multiple comprehensive business continuity and disaster recovery plans that address all aspects of the organization’s operations. • Executed business impact analyses to identify potential threats and vulnerabilities. Developed risk assessments and strategies to mitigate risks. • Conducted training sessions and awareness programs to ensure all employees understand their roles in the BC and DR plans. • Organized and facilitated multiple exercises and drills… Show more • Developed and maintained multiple comprehensive business continuity and disaster recovery plans that address all aspects of the organization’s operations. • Executed business impact analyses to identify potential threats and vulnerabilities. Developed risk assessments and strategies to mitigate risks. • Conducted training sessions and awareness programs to ensure all employees understand their roles in the BC and DR plans. • Organized and facilitated multiple exercises and drills to evaluate the effectiveness of BC and DR plans. Identified areas for improvement and implemented changes. • Directed recovery team relocation efforts during Hurricane Ike which allowed Zions’ to maintain minimal disruptions and maintain high service levels for our clients.• Developed Zions’ first comprehensive Pandemic Plan that was instrumental in future events and allowed Zions’ to continue providing excellent service to clients and customers. Show less