Dee N. Email & Phone Number

Grand Rapids, MI, US

Detroit, Michigan, United States

• Buick GMC - South Central Region
• Oversaw account performance and platform adoption for a book of business accounts containing 42 General Motors dealership accounts within the Buick and GMC brand umbrellas for various GM Dealer Digital platforms.
• Acted as an SME technical product expert on all GM Dealer Digital products, including marketing, sales, digital advertising, and inventory, within a diverse ecosystem of partners and platforms.
• Held 1:1 quarterly business reviews with each account to discuss client challenges addressing various dealership topics related to: revenue goals, digital marketing strategy, website analytics, pricing, advertising.
• Facilitated demo presentations with accounts, providing technical product walkthroughs and strategic solution recommendations for various internal dealer-related platforms.
• Created and designed various assets used 1:1 with accounts including: demo assets, best practices guides, instruction manuals, and other various presentations with the goal of increasing platform adoption.

10-week intensive PreSales professional program focused on developing competency in Discovery, Demos, and Consultative Sales

Detroit, Michigan, United States

• Lead, manage, and train a team of 50 to 200 Amazon Associates across 4 departments averaging a 105% to plan each shift
• Building and executing productivity plans between 150-250k volume by reviewing work forecasts, determining productivity requirements, analyzing various dashboards utilizing Tableau
• Educate and train Amazon associates within the outbound shipping department on safety best practices, equipment use, and Amazon logistics
• Improve process efficiency by creating training guides, how-to materials, and proactively updating training content in Amazon internal wikipedia

Grand Haven, Michigan, United States

• Managed and launched local campaigns to promote restaurant business, social interactions, and employment opportunities
• Coordinate with suppliers and vendors to ensure: on-time deliveries, healthy inventory levels, and ad-hoc orders as needed
• Collaborated with accounting firm to coordinate hourly employee pay schedule, tax documents, and weekly sales metrics
• Oversaw hourly employee recruitment marketing, interviews, onboarding, and training

Mount Pleasant, Michigan, United States

-Served as a guide and Lead Volunteer at the 2018 Winter Olympics working directly with the athletes-Managed and organized volunteer member records-Assisted in creating sign-up and advertising materials for 2018 Summer Olympics-Helped with ad-hoc activities (i.e. equipment organization, email creation, file clean up, etc)