Dee N. Email & Phone Number

Grand Rapids, Mi, Us

Detroit, Michigan, United States

Buick GMC - South Central Region• Oversaw account performance and platform adoption for a book of business accounts containing 42 General Motors dealership accounts within the Buick and GMC brand umbrellas for various GM Dealer Digital platforms.• Acted as an SME technical product expert on all GM Dealer Digital products, including marketing, sales, digital advertising, and inventory, within a diverse ecosystem of partners and platforms.• Held 1:1 quarterly business reviews with each account to discuss client challenges addressing various dealership topics related to: revenue goals, digital marketing strategy, website analytics, pricing, advertising, leads, and more.• Facilitated demo presentations with accounts, providing technical product walkthroughs and strategic solution recommendations for various internal dealer-related platforms.• Created and designed various assets used 1:1 with accounts including: demo assets, best practices guides, instruction manuals, and other various presentations with the goal of increasing platform adoption.• Cross-collaborated with internal GM stakeholders across sales, marketing, to present data on monthly and quarterly account reviews, go-to-market strategy, brand standard compliance, and sales pricing compliance.

10-week intensive PreSales professional program focused on developing competency in Discovery, Demos, and Consultative Sales

Detroit, Michigan, United States

• Lead, manage, and train a team of 50 to 200 Amazon Associates across 4 departments averaging a 105% to plan each shift• Building and executing productivity plans between 150-250k volume by reviewing work forecasts, determining productivity requirements, analyzing various dashboards utilizing Tableau• Educate and train Amazon associates within the outbound shipping department on safety best practices, equipment use, and Amazon logistics• Improve process efficiency by creating training guides, how-to materials, and proactively updating training content in Amazon internal wikipedia

Grand Haven, Michigan, United States

• Managed and launched local campaigns to promote restaurant business, social interactions, and employment opportunities • Coordinate with suppliers and vendors to ensure: on-time deliveries, healthy inventory levels, and ad-hoc orders as needed• Collaborated with accounting firm to coordinate hourly employee pay schedule, tax documents, and weekly sales metrics• Oversaw hourly employee recruitment marketing, interviews, onboarding, and training

Mount Pleasant, Michigan, United States

-Served as a guide and Lead Volunteer at the 2018 Winter Olympics working directly with the athletes-Managed and organized volunteer member records-Assisted in creating sign-up and advertising materials for 2018 Summer Olympics-Helped with ad-hoc activities (i.e. equipment organization, email creation, file clean up, etc)