o Interpersonal Skills: Interact with departments across the organization from Sales to HR, gathering content for our daily social media activities.o Communication Skills: - Cold calling former clients (End customers, architects & interior designers) to gain feedback or interviews regarding our products/services experience.o Identified and solved a significant customer pain area by Launching India’s foremost Tile visualization toolo Increased the social media footprint from non-existent to 150,000 monthly footfalls across all platformso Integrating social media activity with our marketing efforts planso Improved CTR by 69% using organic marketing strategies onlyo Reinforced data collection efficiency throughout our organization

o Liaising marketing communications between our Indian and Italian offices.o Prepared and presented company profile to domestic/export leadso Monitored customer research, data entry, recording, and cataloging accurate customer information.