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Deep Arora Email & Phone Number
SRS Fraud Analyst
at
Accertify, Inc.
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
SRS Fraud Analyst
Location
Delhi, India
Company size
Who is Deep Arora? Overview
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Quick answer
Deep Arora is listed as SRS Fraud Analyst at Accertify, Inc., a with 750 employees, based in Delhi, India. AeroLeads shows a matched LinkedIn profile for Deep Arora.
Deep Arora previously worked as Quality Analyst at Ienergizer and Customer Support Executive at Ienergizer. Deep Arora holds Bachelor Of Tourism Management, Tourism And Travel Services Management, 80% from Kurukshetra University.
Company email context
Email format at Accertify, Inc.
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Accertify, Inc.
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Profile bio
About Deep Arora
Detail-oriented and results-driven Quality Analyst with a proven track record in ensuringexceptional customer support experiences in a fast-paced BPO environment for a global gamingleader. Skilled in evaluating performance, providing actionable feedback, and ensuring highstandards of service delivery.
Current workplace
Deep Arora's current company
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Accertify, Inc.
5 roles
Deep Arora work experience
A career timeline built from the work history available for this profile.
Quality Analyst
- Conducted thorough quality checks/ audits on customer interactions toensure adherence to standards, policies and improve service delivery.- Conducted Root Cause Analysis (RCAs) to identify underlying issuesaffecting customer experience and implemented corrective actions.- Provided actionable feedback to CS agents through various channels,including one-on-one coaching, team reviews, SBS sessions, etc.- Performed Training Need Identifications (TNIs) to assess skill gaps andsupport targeted training for agents through DIP Checks and PKTs.- Utilized Quality Control (QC) tools to identify, analyze and pinpoint thefactors causing issues, and accordingly provide resolution.
Customer Support Executive
- Provided exceptional customer service to users via email throughZendesk while using CS tool, Slack and CRM.- Successfully resolved a wide range of customer inquiries and issuesrelated to account login, hack, 2SV, 2FA, and ownership verification.- Collaborated with cross-functional teams to investigate and resolveaccount security issues and ensure the integrity of user accounts.- Adhered to strict SLAs and KPIs to ensure timely and accurate resolutionof customer issues.
Mar 2022 - Mar 2023
Sales Executive
Taj Tour And Travels
- Promoted and sold domestic travel packages, meeting monthly salestargets and contributing to revenue growth.- Provided tailored travel solutions by advising customers on the bestoptions for accommodations, sightseeing and tours.- Managed customer inquiries and processed bookings, ensuring aseamless experience from initial contact to final confirmation.
Nov 2020 - Feb 2021
Summer Intern
Enduring Journeys Pvt Ltd
Jul 2020 - Aug 2020
Team & coworkers
Colleagues at Accertify, Inc.
Other employees you can reach at accertify.com. View company contacts for 750 employees →
DL
Drew Laubenstein
Colleague at Accertify, Inc.Greater Chicago Area, United States
View →
KP
Karn Parashar
Colleague at Accertify, Inc.New Delhi, Delhi, India
View →
GS
Gary Spreder
Colleague at Accertify, Inc.Renton, Washington, United States
View →
KC
Kam C.
Colleague at Accertify, Inc.Greater Hartford, United States
View →
WA
William A M.
Colleague at Accertify, Inc.Greater Hartford, United States
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ER
Eileen Rzonca
Colleague at Accertify, Inc.Romeoville, Illinois, United States
View →
VM
Victoria M.
Colleague at Accertify, Inc.Spain
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KP
Kunal Parandiyal
Colleague at Accertify, Inc.Gurugram, Haryana, India
View →
KK
Krishna Kumar
Colleague at Accertify, Inc.Munger, Bihar, India
View →
DJ
Dawn Jorda, Pmp
Colleague at Accertify, Inc.Greater Chicago Area, United States
View →
Drew Laubenstein
Colleague at Accertify, Inc.Greater Chicago Area, United States
View →
KP
Karn Parashar
Colleague at Accertify, Inc.New Delhi, Delhi, India
View →
GS
Gary Spreder
Colleague at Accertify, Inc.Renton, Washington, United States
View →
KC
Kam C.
Colleague at Accertify, Inc.Greater Hartford, United States
View →
WA
William A M.
Colleague at Accertify, Inc.Greater Hartford, United States
View →
ER
Eileen Rzonca
Colleague at Accertify, Inc.Romeoville, Illinois, United States
View →
VM
Victoria M.
Colleague at Accertify, Inc.Spain
View →
KP
Kunal Parandiyal
Colleague at Accertify, Inc.Gurugram, Haryana, India
View →
KK
Krishna Kumar
Colleague at Accertify, Inc.Munger, Bihar, India
View →
DJ
Dawn Jorda, Pmp
Colleague at Accertify, Inc.Greater Chicago Area, United States
View →
3 education records
Deep Arora education
Bachelor Of Tourism Management, Tourism And Travel Services Management, 80%
12Th Standard, Non Medical, 77%
10Th Standard, 85%
FAQ
Frequently asked questions about Deep Arora
Quick answers generated from the profile data available on this page.
What company does Deep Arora work for?
Deep Arora works for Accertify, Inc..
What is Deep Arora's role at Accertify, Inc.?
Deep Arora is listed as SRS Fraud Analyst at Accertify, Inc..
Where is Deep Arora based?
Deep Arora is based in Delhi, India while working with Accertify, Inc..
What companies has Deep Arora worked for?
Deep Arora has worked for Accertify, Inc., Ienergizer, Taj Tour And Travels, and Enduring Journeys Pvt Ltd.
Who are Deep Arora's colleagues at Accertify, Inc.?
Deep Arora's colleagues at Accertify, Inc. include Drew Laubenstein, Karn Parashar, Gary Spreder, Kam C., and William A M..
How can I contact Deep Arora?
You can use AeroLeads to view verified contact signals for Deep Arora at Accertify, Inc., including work email, phone, and LinkedIn data when available.
What schools did Deep Arora attend?
Deep Arora holds Bachelor Of Tourism Management, Tourism And Travel Services Management, 80% from Kurukshetra University.
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