Deep Biswas Email & Phone Number

Kolkata, West Bengal, India

Mannheim, Baden-Württemberg, Germany

Responsibilities:SAP Server Administration.VDI (Virtual Desktop Infrastructure) support.IIS configuration, Websites, SSL Bindings, Certificates creation andmanagement.TFS (Team Foundation Server) configuration and upgradation to AzureDevOps.SQL Databases and Files backup with restoration.Windows patch management.Server Migration.Monsoon Environment (SAP) management.SISM (SAP Inhouse System Manager) maintenance.Evaluate/Test new versions of the software and manage changes inrunning environments.Monitor and check the application log for utilization notifications.Restore server operating system in the event of a crash.Monitoring infrastructure Logs, create ITDirect tickets & events forincidental analysis and emergency response and resolution.Report production storage access violation on need basis.Working with different client support groups.Organizational activities, security management, service management.Remote Desktop Support to client and user end

Kolkata, West Bengal, India

Responsibilities:Manage Engine OPManager Server Monitoring.Mail server support like exchange 2003 & 2010, Zimbra.AD User & Group management, print server management.McAfee & Trend Micro Antivirus, DLP and McAfee ePO Server, DLP andDrive Encryption Administration and Monitoring.Worked as part of a project with client VISA on Active Identity CardManagement System.Worked as an offshore “Technical Support Engineer” for over 500users working in different projects with client VISA Inc.Incident/Service Request/Problem/Change Management with ManageEngine ServiceDesk and BMC Remedy.Web Conferencing solution management Cisco Webex, GoToMeeting.Coordinate with the Customer's team for, facilities, power etc., andplan for the scheduled downtime.Board Room Audio/Video Conferencing with Polycom, Avaya VCequipment.Plan for periodic power and environment maintenance tasks for thedata centers with respective vendors.WDS support & maintenance.LAN Switching, Rack mounting, Server setup etc.Red Hat Linux, Ubuntu, Cent OS installation. Configuration & basicsupport.

Kolkata, West Bengal, India

Install Java, Oracle client and Server, Tode, Eclipse, MS-Project,MS-Visio2007/10, Oracle developer, Citrix, SQL Server, VSS, VisualStudio 2003-2012 and service pack.OS image capture and restore in ghost /WDS.Handling more than 900 users at RS Software Ltd.Updating Windows patches & handling Antivirus servers like McAfee,Trend Micro, Quick Heal, AVG etc.Mail Configure / troubleshoot with MS OUTLOOK, mail backup andRestore.Stock Maintenance and Asset Management.Installation Oracle 9i, 10g and 11g client database.Provide support for local LAN/WAN network.Data Backup and Restore.