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I am a results-driven Senior Technical Program Manager, with a proven track record of over 10 years in finance, data, and payments. My expertise lies in translating intricate business requirements into strategic programs and technology initiatives. Throughout my career, I've consistently delivered exceptional results, achieving a sustained 35% revenue growth year over year, and unlocking new market verticals, contributing to multi-million dollars in additional revenue and facilitating multi-billion dollars in transactions as of 2023.Key Accomplishments:• Value Creation: Sustained 35% CAGR in transaction payment processing, resulting in multi-billion dollars in transactions. Unlocked new market verticals, contributing to significant revenue growth.• Technical Innovation: Architected an AI/ML-based insights platform for predictive cashflow management for Fortune 100 companies.• Operational Excellence: Optimized overall process overhead by over 50% through an autonomous project model. Reduced manual intervention within payment processes by 90% through the implementation of AI.• Customer Engagement: Secured 95% customer retention by leading cross-functional collaboration to enhance eCommerce/Payment portal. Utilized customer feedback and business requirements to drive improvements.
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Senior Technical ArchitectPayterosChicago, Il, Us
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Senior Technical Program ManagerFiserv Jun 2019 - PresentMilwaukee, Wisconsin, Us• Orchestrated the re-platforming of SnapPay, Fiserv's proprietary B2B payment system, to a multi-tenant Azure cloud infrastructure, unlocking new market verticals and sustaining a 35% CAGR over the past 5 years.• Achieved multi-billion dollars in transaction payment processing by adding 100+ Small/Medium Businesses as new customers through simplified integration and onboarding.• Implemented cutting-edge data analytics platform architecture for real-time insights, reduced manual intervention using AI by over 90%, and strengthened the payment processing system with Webhook sender.• Successfully migrated all customers to a modernized multi-tenant Azure cloud, developed a Unified Payment Integration (UPI) module, and implemented 'surcharging' and fee integration within SnapPay.• Improved Insights capabilities and core application performance, built a data lake, and updated privacy and data processing standards in compliance with PCI and SOC2.• Optimized overall process overhead by over 50% through an autonomous project model, boosted user engagement by 10% through search-friendly enhancements, and upgraded core payment site UX. -
Technical Project ManagerFirst Data Corporation Nov 2017 - Jun 2019Brookfield, Wisc., Us• Spearheaded the global rollout of a B2B payment solution, seamlessly integrating with major ERP systems like JDEdwards, SAP, and Oracle EBS, contributing to multi-million-dollar revenue.• Nurtured new client relationships, achieving a 90-95% retention rate YoY, and grew support and install-base revenue by up-selling new features to existing clients.• Standardized end-to-end project workflows for both onsite and offshore teams, ensuring seamless implementations globally.• Operated in a dual role as Implementation Manager, overseeing the recruitment process and hiring vital talent. -
Sr Software EngineerBluepay Processing Jan 2015 - Oct 2017Naperville, Il, Us• Led onshore and offshore teams as Scrum Master, transforming raw project ideas into structured plans and spearheading eCommerce integrations with JD Edwards.• Developed SnapPay, ensuring end-to-end credit card processing security tailored to the evolving digital market.• Championed end-to-end integration testing, guaranteeing flawless project deliveries to end users. -
Software DeveloperCdi Technology Jun 2012 - Jan 2015Aurora, Il, Us -
Application DeveloperUniversity Of Illinois At Chicago Apr 2011 - Jun 2012Chicago, Il, Us -
Software DeveloperAffinion Group Oct 2010 - Mar 2011Stamford, Ct, Us
Deep Patel Skills
Deep Patel Education Details
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Harvard Business School OnlineLeading With Finance -
Mit Sloan Executive EducationMastering Design Thinking
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Illinois Institute Of TechnologyComputer Science
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The Page Is ClosedBe In Information Technology
Frequently Asked Questions about Deep Patel
What company does Deep Patel work for?
Deep Patel works for Payteros
What is Deep Patel's role at the current company?
Deep Patel's current role is Senior Technical Architect.
What is Deep Patel's email address?
Deep Patel's email address is dp****@****ail.com
What schools did Deep Patel attend?
Deep Patel attended Harvard Business School Online, Mit Sloan Executive Education, Illinois Institute Of Technology, The Page Is Closed.
What skills is Deep Patel known for?
Deep Patel has skills like Manage Client Expectations, Project Planning, Agile Project Management, Requirements Analysis, Soa, Test Planning, Object Oriented Design, Project Estimation, Web Services, Business Analysis, Software Development Life Cycle, Business Process.
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