Deep Dey Email & Phone Number

San Francisco, California, United States

Advise Executive Leadership on digital transformation strategy using data, analytics and emerging tools and platforms.Deliver business impact by leading data analytics engagement and enterprise solutions implementation that ranges from data architecture, business intelligence, advanced analytics ,cloud implementation to data governance

Bengaluru Area, India

13+ years’ experience in Business/System analysis, Stakeholder Management, Program management and Process Improvement primarily in Banking & Financial Services domain. Worked with global clients in executing high end analytics projects (BI & Advanced analytics) that helped business to streamline operations and uncover new business opportunities. Managed geographically spread teams and ensured quality and timeliness of delivery. Expertise in converting business problems to insight driven BI and statistical solutions. Key highlights as below: Strong experience in aligning analytics solutions with business needs across the data to insights lifestyle within multiple domains such as customer journey, marketing, risk, and operations. End to end delivery ownership of complex data and analytics project involving multiple technology stack and stakeholders such as business, technology and infrastructure teams. BI and Advanced Analytics strategic planning, business case justification, technology roadmap, talent acquisitions and mentor teams in emerging technology initiatives such as AI/ML and enhanced Data Visualization. Expertise in Client Management, Project Planning, Scheduling, Execution & control of Effort-Schedule-Cost-Quality and PMO activities.  Strong experience in managing operations in multiple accounts to ensure profitability targets are met and budget overruns are avoided.

Mumbai

Specialized in Information Management.

Bangalore

• Managed a geographically spread team responsible for delivering key IT solutions for the mortgage division of a European Banking giant.• Responsible for requirement analysis, project estimation, resource loading, project metrics managements and project execution.

Chennai

• Subject matter expert of the billing system for miscellaneous telecom products of Qwest Communications (recently acquired by Century Link) with an annual transaction volume of $800 million dollars.• Performed key role in integrating and scaling up the miscellaneous products billing system of Qwest Communications to enable billing of new company products post-merger.• Worked with a team of business clients and solution architects to redesign process flows in the billing system post merger to avoid duplication of billing intake.

Seattle

• Application owner of Qwest’s miscellaneous products billing system and onsite team lead of 5 software developers.• Interacted directly with business clients and was responsible for translating business requirements to IT requirements and estimation of project effort worth 2000 hours.• Designed and implemented the IT billing solution for the roll out of special construction network services having annual revenue of $50 million.• Designed and implemented the IT billing solution in close collaboration with third party client vendors to enable rental billing of poles and joint resource management having annual revenue of $30 million.• Created a tool to improve the communication between the development and delivery team, preventing inadvertent manual errors; this process has been adopted as a best practice by our client and is also being used as the same by other relationships in TCS.• Implemented a pro-active proposal to automate the payment error correction system in BART with a potential savings of 100 person hours per month.• Implemented a process for no-coding frequent hierarchical database updates; ROI of this value-addition is 9 months. Written a white paper on this process about the possibility of extending this process for generic applications.• Guided the offshore team’s efforts to reduce the miscellaneous products billing testing cycle time by 70%.

Chennai

• Identified opportunities to streamline predictable workflows in Mass Market Billing System of the client Qwest Communications, a leading telecommunication provider in America; turn-around time of deployment of deliverables were reduced to 1 week from 12 weeks previously.• Standardized time and cost estimates for streamline work flows in the Mass Market Billing System.• Contributed to a project that reduced the batch processing time of Mass Market Billing System, resulting in a savings of $50,000 licensing fee per annum; responsibilities include process and code analysis and submitting recommendations for overall process improvement through verifiable results.