Deep Harwani Email & Phone Number

Ahmedabad, Gj, In

Gandhinagar, Gujarat, India

Working in Direct Sales and Indirect Sales1.) Direct SalesSuccessfully sold a range of POS softwares, to diverse clients, including franchises, restaurants,confectionery and dessert stores, and food product manufacturers.Conducted on-site and online demonstrations and walk-throughs to align with client workflows, andprovided tailored product demonstrations and solutions addressing client-specific pain points.Achieved notable revenue milestones and generated revenue of Rs 270000 by multi-outletsynchronization, inventory management and manufacturing process solutions.2.) Indirect SalesSuccessfully onboarded 10+ Channel Partners to resell the company's POS software, fostering collaborative relationships and guiding them on effective collaboration strategies.Generated revenue of over 100,000 Rs from channel partner customers. Managed existing channel partners, including handling invoices, coordinating new installations through channel partners, and managing renewals. Developed expertise in dealing with partners and understanding their needs to foster productive working relationships. Acquired skills in channel partner management, including guiding partners on product usage, troubleshooting, and customer support.

India

Technical Support:- Resolved high volume tickets 20/day, receiving excellent customer satisfaction ratings, and external channels.- Conducted one-on-one sessions with customers to train them in software usage and solved their queries.- Communicated user-reported bugs and feature requests and brainstormed solutions with the software and product team.Product Sales Executive:- Sold in-house CRM and ERP softwares to 70+ customers, giving product demos and walkthroughs.- Handled subscription renewals and upgrades for existing customer.