• Proactive, friendly technical service specialist dedicated to meeting and exceeding expectations at every interaction with 6+ years of experience.• Actively seeking a banking service director role where I can utilize my education and experience to add immediate value to an organization.• Enthusiastic and ambitious banking service specialist with wide-spread transferable skills in management, banking, and operations.• Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.Certified CCNA and CCNP network engineerWhile working on CITI have experience in banking, retail banking, credit card, dispute and Fraud analysis. Technical support in Antivirus, network security, McAfee, tools learned like Salesforce, Sawgrass, Eclipse, RSM, JIRA, CWSHave been working on the core banking process and learnt about various roles and regulation for the banking.