Customer Co-Ordinator
CurrentResponsible for coordinating with clients to understand their needs and preferences, as well as to help them understand the products they intend to buy. My goal is to guide them to achieve the utmost satisfaction so that they can rely on the brand and return for further needs. Additionally, I am responsible for booking shipments, handling emails from unsatisfied clients, managing post-sales inquiries and issues with care and attention, and providing solutions to their concerns. I also ensure product purchasing rates and update clients about price increments.