• Deep Malik has 15 years of total work experience with over 5 years in managing large IT Programs, especially in the IT services for Financial firms. • Has been associated with Infosys Technologies Ltd. since he began his career and has always been on fast track within Infosys. • Worked as Group Project Manager with Infosys and managing account of close to 200 resources. Currently working with Sapient and leads Managed Services operations.• He has have experience in Business Development & Management and have managed portfolio upto $12 million USD and $5m million USD currently in pursuit.• He is also head of Middleware Services having annual revenue of $5 mn USD.• He has worked in various Fortune 500 firms in the BFSI sector including Goldman Sachs, ABN Amro Bank, Deutsche Bank, Citi Bank, Capital Group and Morgan Stanley Smith Barney.• Part of Executive Committee - Infosys Chandigarh. Played key role in setting up IMS operations at Infosys Chandigarh.• Has managed engagements in all streams of ITIL support delivery which includes Incident Management, Problem Management, Release Management, Change Management and Configuration Management.• Program Managing rollout of ITSM tool- Service Now(SNC) at MSSB.• Anchored BS15K/ISO20K implementation process when it happened for the first time at Infosys.• Has good experience in IT Sales/Presales and has worked on multiple proposals and brought in multiple wins for Infosys.• Deep understanding in Non-Linear Engagement Models : Ticket Based, Application Based, User Based and Outcome based pricing.• Has worked in Bangalore, Toronto, Chicago, Chandigarh, New York.Specialties: Certifications• PMP Certified• ITIL Practitioner Certified• PM Elite certified