Driven by an insatiable passion for continuous learning and personal growth, I am Deep—a highly dedicated individual eager to acquire new skills and knowledge.With multiple certifications in marketing, sales, and customer service, coupled with hands-on experience as a Social Media Management Intern, I possess a robust skill set tailored for driving business success.Adept at problem-solving, I consistently achieve maximum customer satisfaction in previous roles as an Associate. My unique blend of analytical thinking and effective communication enables me to overcome challenges and exceed expectations. My proficiency in customer relationship management software enhances customer service and drives sales, as demonstrated by my proven track record of exceeding targets. Proficient in tools such as Excel, Word, and PowerPoint, I am committed to maintaining meticulous records and ensuring operational efficiency.As a barista with experience at Starbucks, I have developed excellent coffee-making skills, along with maintaining the highest standards of customer service. Drawing from past internship experiences, I have honed exceptional interpersonal, leadership, and communication skills. As a Team Leader for a successful event during my college years, I showcased my capacity to inspire and guide teams toward common goals.I am enthusiastic about contributing my skills and experiences to new opportunities, and I look forward to connecting with like-minded professionals. Let's explore the possibilities of collaboration and growth together.
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SupervisorStarbucksOxford, Gb -
BaristaStarbucks Mar 2024 - PresentOxfordshire, England, United Kingdom1)Point of sale on till 2))Upselling 3)Customer service 5) Store and Team Management 6) Restocking 7) Coffee making -
Social Media InternThesocialtalks Feb 2024 - Apr 2024United Kingdom1)Build and execute social media strategy through competitive research2) Generate, edit, publish and share daily content.3) Set up and optimize company pages within each platform to increase thevisibility of the company’s social content4) Moderate all user-generated content in line with moderation.5) Create editorial calendars and syndication schedules.6) Continuously improve by capturing and analyzing the appropriate socialdata/metrics.7) Collaborate with other departments (customer relations, sales, etc) to managereputation, identify key players, and coordinate actions. -
Sr Associate Customer EngagementMahindra Integrated Business Solutions Private Limited May 2023 - Dec 2023India1) Worked to Solve customers query related to Mahindra fixed deposit and helping in generating sales lead for Mahindra fixed deposit and maintaining excel sheets for records . 2)Skills in Making enquires and assigning request and cases to team more effectively by using Customer Relationship management software 3) Worked to maintain great quality customer service calls as manage to achieve 90% quality score.4) Maintaining Average handling time (AHT) on calls by solving customers problem fast ,quick and in an efficient manner . -
Marketing And Advertising InternKapol Vidyanidhi Trusts Kopal Vidyanidhi College Apr 2022 - Jul 2022India1) Worked closely with the Marketing and Advertising department.2) Actively and diligently involved in the project and task assigned.3) Used my interpersonal skills and communication skills while interacting with classes and students.4) Did on field job as a representative and went for tie-ups with classes to get students admission in Kapol vidyanidhi college.5)Did on-call interactions with students and promoted different courses available for degree and tried getting admissions to the college.6) Used broadcast messaging tools for advertising different courses.
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Production SupervisorAp Arts Printers Pvt Ltd Dec 2018 - Mar 2019Maharashtra, India1) Worked here as an intern for supervising production process under production manager.2) Managed to gain knowledge about printing press 3) Also understood the technical process for printing press of how cartons are printed. 4) I was found sincere and hard working through the tenure
Deep Patel Education Details
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Business Management And Marketing -
8.14 Cgpi -
Studied Commerce From Grade 11Th To 12Th -
Schooling
Frequently Asked Questions about Deep Patel
What company does Deep Patel work for?
Deep Patel works for Starbucks
What is Deep Patel's role at the current company?
Deep Patel's current role is Supervisor.
What schools did Deep Patel attend?
Deep Patel attended Oxford Brookes University, University Of Mumbai, Ritambara Vishwa Vidyapeeths Malini Kishor College Of Commerce And Economics, Shri Jitendra Mafatlal Mehta Educational Complex P, Rustomjee International School.
Who are Deep Patel's colleagues?
Deep Patel's colleagues are Morgan Ouk, Amy Bucchi, Jason Garcia, Nicole Rakestraw, Firas El Ali, Lauren Gartner, Evan Toledo.
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Deep Patel
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