Leading as a Shift Supervisor at Tim Hortons, my focus is on leveraging my Postgraduate Diploma in Strategic Global Business Management to enhance operational efficiency and customer satisfaction. With a strong foundation in accounting and auditing from my BCom, I adeptly manage financial transactions and uphold the integrity of enterprise resource planning systems.My ambition is to integrate my customer service expertise into the banking sector, utilizing my background to contribute to organizational success. My commitment to excellence is reflected in my hands-on leadership approach, driving the team's performance and fueling my passion for supporting colleagues in realizing their potential.