Deepali Singh Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Responsible for performing Data analytics & generating Insights as per business requirements using SQL, Power BI & Google Sheets.• Audited existing business processes, implementing improvements that increased efficiency by 20%• Created VBA macros and leveraged Excel functions to enhance manual reporting.• Used SQL scripting to test for data transformation value quality and accuracy• Handled training, onboarding & remuneration processes for sourcing operations.•… Show more • Responsible for performing Data analytics & generating Insights as per business requirements using SQL, Power BI & Google Sheets.• Audited existing business processes, implementing improvements that increased efficiency by 20%• Created VBA macros and leveraged Excel functions to enhance manual reporting.• Used SQL scripting to test for data transformation value quality and accuracy• Handled training, onboarding & remuneration processes for sourcing operations.• Employed new business process techniques, leading to a 15% improvement in efficiency Saved 5 hours per week by automating reporting and data entry tasks• Analyze stakeholder feedback and develop strategies to improve operational efficiency• Responsible for auditing & delivery of overall operational metrics & projects.• Improved communication and collaboration resulting in 10% productivity increase• Assisted in process improvement tasks that increased productivity by 15%• Worked inclusively and proactively as part of a small team actively supporting all work as needed in accordance with Org’s values, policies, principles, and procedures. Show less

Bengaluru, Karnataka, India

• Conducted quality audits & analyses for proctors, evaluators & Interviewers.• Data analysis & Implemented methods for quality improvements.• Created audits Reports and Dashboards using Power BI.• Created, SOPs, documents, and spreadsheets related to training and feedback.

Bengaluru, Karnataka, India

• Converted data into actionable insights by analyzing discrepancies & trends which led to an increase in audit capacity & efficiency by 90%.• Maintained monthly metrics reporting to management which was presented up to Sr. Manager to show SLA's were met or exceeded for internal and external provisioning.• Analyzed operational data using SQL, presented actionable insights to management, leading to a 10% increase in process efficiency• Redesigned business processes… Show more • Converted data into actionable insights by analyzing discrepancies & trends which led to an increase in audit capacity & efficiency by 90%.• Maintained monthly metrics reporting to management which was presented up to Sr. Manager to show SLA's were met or exceeded for internal and external provisioning.• Analyzed operational data using SQL, presented actionable insights to management, leading to a 10% increase in process efficiency• Redesigned business processes with a focus on automation, saving 20 man-hours weekly• Built process automation for audit operations using google sheets and increased efficiency by 80%.• Awarded 3 times in a row with a certificate of appreciation for being “Super- performer”, “Outstanding Service Record”, & "Best Performing Team". Show less

Bengaluru, Karnataka, India

• Worked on Java & cloud computing