Deep Kaur Email & Phone Number

Toronto, Ontario, Canada

Facilitated collaborative sessions with the Scrum team to enhance, prioritize, and estimate user stories during product backlog refinement. Worked closely with the product owner to create, refine, and maintain a product backlog and user stories using JIRA.Served as a Scrum Master, enabling problem-solving, conflict resolution, and impediment removal. Actively engaged in bi-weekly sprint review and sprint planning meetings. Conducted Scrum reviews and retrospective ceremonies, facilitating effective collaboration and continuous improvement within the team.Ensure the highest quality of updates, changes, releases, and deployments. Develop test plans and strategies, draft precise test cases, and execute transactions to conduct tests and validate outcomes. Analyzed data and documented data definitions for integration between new and existing systems. Created reporting requirements and documented reporting/data processes as necessary.Strategically coordinated deployments and change management activities to allow ample time for delivery and effective communication of business process changes. Ensured proper preparation of impacted employees, maintained comprehensive facility documentation, and adhered to change control standards.Long-term customer relationship management, proactive added value for products, services, and processes, and predicting and responding to underlying needs.Conducted a comprehensive analysis of requirements for business process and use case development. Evaluated the capabilities of the current system and analyzed potential solutions through interviews, document analysis, requirements workshops, surveys, and on-site visits.Proficient in working with various technical tools and environments, including Visio, Microsoft Office Suites, GAP Analysis, Oracle, SFDC (Salesforce.com), Guidewire, JAD sessions, use cases, business process mapping and notation (BPMN), business process reengineering, and extensive knowledge of MS-Excel.

Toronto

Facilitated and actively participated in story mapping sessions, backlog refinement, sprint planning and estimation meetings, and daily Scrum (stand-up) and triage sessions. Proficiently utilized Jira and Confluence for effective collaboration.⦁ Skilled in creating Epics and User Stories, providing detailed descriptions, acceptance criteria, Definition of Ready (DoR), and Definition of Done (DoD) for each user story.Generated low-fidelity mock-ups, wireframes, and relevant sketches while contributing to the enhancement of Business Analysis best practices.Facilitate coordination of planning activities, including managing dependencies, assigning tasks, and tracking progress to ensure successful data migrations.Actively participated in backlog refinement and sprint planning events with the development team, providing assistance in estimation strategies and prioritization techniques for user stories.Collaborate with cross-functional teams to ensure timely completion of project deliverables while adhering to scope and budget constraints.Conducts risk analysis for various reporting projects and suggests mitigation solutions for risks that are found.Prepare lessons learned at the conclusion of each sprint and conduct retrospective meetings to discuss any issues encountered during the sprint and find ways to address them for future sprints.Measuring the "As Is," "To Be," and transitional phases, then presenting them visually to stakeholders to keep everyone informed.

Toronto

Employed suitable elicitation techniques to collect information and identify stakeholder requirements.Engaged with stakeholders and facilitated communication between the customer and the IT department, serving as a liaison between end-users and the development team to clarify business and IT procedures.Engaged in developing tailored questionnaires and conducting interviews with subject matter experts (SMEs), clients, and business users to ascertain the requirements essential for the successful completion of the project.I actively contributed to the feasibility and risk analysis, considering project-specific factors, to identify critical business areas and high-risk areas of the application.I acted as a bridge between business users and developers, facilitating the submission of requirements and changes, addressing any questions or concerns, and ensuring effective communication throughout the project.In order to help the development and quality assurance teams understand the requirements, build use case documents and employ MS Visio to create UML diagrams, including use case diagrams, activities, and classes to extract business process flows and workflows.Attend JAD risk, feasibility, and requirements analysis sessions with a range of stakeholders, including designers, developers, QA, and management, to pinpoint key and high-risk application areas.I worked with the QA team to review and validate test plans and test cases to make sure the final application satisfied user needs.Developed a user acceptance testing (UAT) plan and created test case scenarios to facilitate a targeted group of essential end users in testing the user interface (UI) and functionality of the application.

Toronto

Reviewed and assessed project submissions, collaborating with the project manager and the business development team to ensure their successful implementation.Created business strategies to produce relevant data analytics and content in support of business goals and objectives.Contributed to the development and modification of systems to meet customer needs by leveraging business architecture principles. Developed and implemented business features to support these changes.Facilitated project coordination by partnering with development leads to identify and leverage opportunities for improved collaboration and process enhancement.Proficient in documenting various artifacts such as Functional Specifications and Use Case Specifications, ensuring clear and comprehensive documentation of project requirements.Collected business requirements through user interviews and workshops and translated them into technical specifications for developers.Collaborating with cross-functional teams to review requirements through the utilization of Use Case Diagrams and Activity diagrams.Consistently prepared daily bug status reports and actively participated in progress meetings with the quality control team. Utilized Clear Quest to track and document identified issues, functional gaps, and new functional requirements.Participated in the monitoring of process flows and contributed to the creation of business process verification plans. Implemented and developed user testing checklist manuals for the User Acceptance Testing (UAT) phase.Support change management and engage in general project preparation activities.Contributed to personal and team skill development through training initiatives, mentoring junior and peer business analysts, and making valuable contributions to the team's growth.