My responsibilities are to:- Develop, implement, and monitor day-to-day operational systems that provide visibility into goals, progress, and obstacles for our key initiatives- Develop, enforce and reevaluate company policies and processes- Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals- Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment- Engage in high-level negotiations to generate lucrative contracts or build beneficial relationships with companies and individuals- Maintain awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, and new industry developments and standards. Be aware of any opportunities the organization can leverage and pursue for its advantage.My role demands:- Knowledge of multiple operational functions and principles, including finance, customer service, software design & development, and employee management- Ability to plan and manage operational process for maximum efficiency and productivity- Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands- Strong working knowledge of industry regulations and legislative guidelines- Masterful organizational, communication & negotiation, and leadership skills

I was responsible for the project management throughout the project life cycle (in agile-scrum and waterfall models):- Requirement gathering- Analyzing requirement from business & technical perspectives, and identify the risk factors - Identify best suitable technology & tools- Prepare proposal & other documents like FRS / SRS / Gantt Chart / API Spec, etc- Freeze the scope of work of every phases of the project- Resources management - Manage project end to end execution; starting from Post-sales BA stage to the Deployment & Support- Overall, make sure we deliver the best scalable system, using best suitable tech stack and best code architecture, use best infrastructure and follow best practices in communication / design / development / deployment / support- Post implementation review- Project sign off- Manage customer account for the support & change requestsMy role always demanded high level of drive, dedication and a focus on delivering business outcomes through the use of methodologies. I kept exploring & learning new technologies / tools & methodologies to make sure we use the best techniques to provide best services to our customers.

I was responsible for the web app design integration & development.- Understand the project scope of work, business domain & use cases and minute task details- Design the database schema- Integrate the provided design to the project codebase (in the decided framework)- Develop the website / web app features as per the instructions of the Project / Team Lead- Follow the given timeline to submit the assigned work and maintain the work logs