During my tenure as Co-Founder & Director, I led the establishment of a robust HR function from the ground up. This involved meticulously laying out all HR policies, devising effective talent acquisition strategies, and implementing engaging talent engagement programs. Additionally, I spearheaded the development of comprehensive leave and attendance monitoring systems, ensuring seamless HR operations.A key aspect of my role involved fostering strong partnerships with business leaders to align HR strategies with overarching business objectives. By understanding the unique needs of the business, I was able to tailor HR initiatives to drive organizational success effectively.Furthermore, I took charge of setting up a streamlined customer service process, prioritizing efficiency and customer satisfaction. Through diligent planning and recruitment, I assembled a proficient team trained to address customer queries promptly and effectively. Leveraging tools like Coview and Phone, we ensured a seamless experience for our customers, enhancing brand loyalty and retention.

Led Talent Acquisition efforts for the BFSI verticalRolled out an effective and successful employee referral program for HCL India, which subsequently was implemented in other geographies as well.

Initially was heading the Talent Acquisition function in Mindtree Wireless.Later moved to manage Talent Acquisition for the IT Services Business of Mindtree.

Led candidate sourcing for IDC and BPO non-Voice hiring through vendor channels.

Staffing partner for the Rest of the World region (ROW, which includes ANZ, UK, Europe and APAC).Successful in outlined and implemented recruitment process for the BFSI vertical in ANZ, UK & Europe, and Singapore.

Talent Acquisition Partner for the Application Management Group, Strategizing and outlining hiring plan to attract talent within the agreed SLAs (skills, timelines, process, and cost) Single Point of Contact for contract resourcing for all the verticals.

Was successful in setting up a training school for both Campus and Lateral hires. This involved identifying institutes/trainers for imparting technology training. Scheduling training calendars and coordinating with trainers and new hires.Was successful in streamlining the training process in conformance with SEI CMM level 4.