Quality Assurance Manager/Technology Specialist
CurrentExcellent years of experience managing 20+ individuals across 4 teams as a Quality Assurance Manager in Manual/EL/BI/Automation testing. Guide multiple teams on a day-to-day basis. Planning project allocation to the team members. Review of test plans/test strategy/test scenario/test cases. Planning allocations of project hours to all the team members. Define, implement and manage quality assurance process, testing methodologies and supporting tools. Getting timely approval of test plans, test summary report from the stakeholders. Monitor, follow-up and review work progress to forecasting and prioritization of work, so as to ensure that delivery is on time, within the budget and adheres to prescribed quality norms. Identify, replicate, and document priorities and track issues to closure using issue tracking system. Provide analysis of test metrics, testing results to drive process improvement and efficiency across the testing services. Defect management across all the projects, Lead issue triage and resolution meetings with development teams and stakeholders. Perform root cause analysis of defects to take preventive measures. Conduct retrospection to collect inputs on what went wrong and best practices for further releases.