Deepa Balajee Email & Phone Number

Chennai, Tamil Nadu, India

• Act as a mentor to Team Leaders at 1 and 2 levels. Coach and develop managers to effectively develop their employees; develop teams to meet the scalability with their daily reports.
• Create goal-setting, performance management, and retention strategies across all the teams.
• Continuously build a network of talent inside and outside of the company.
• Effectively coach and give feedback to direct reports to help develop talent and support career development.
• Working with multiple reports with the management and also with the other departments about the product. / Working closely with the competitor's websites/apps to provide more insight about our product, understanding.
• Analyzing the overall data of the content to make sure the publisher's requirements are fulfilled and satisfied with our service.

Chennai, Tamil Nadu, India

• Planning and execution of SLAs of a publishing, and retention process analyzing the manpower capacity, and workflow plans for multiple functional areas like setting up the process of magazine auto assigning, queue.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures and serve as a role model to employees and managed a team of 25+ associates efficiently for publishing the content.
• Works with internal and external teams to implement solutions for product improvement /publisher queries.
• Leverage technology and process innovation to bring continuous improvement to the operation (scalability, efficiency, scope, etc.)
• Identify and drive opportunities for cross-functional projects working across different teams like account, sales, digital marketing, iOS, Android, and web teams. Have also moved a few resources to the Business.
• Influence key stakeholders to ensure that resources needed are prioritized to achieve quantifiable results, monitoring the effectiveness after the product is published and the publishers are retained.

Delhi, India

I handled a team of 40+ Coordinators and Engineers on various projects like Tata Sky, ViewSonic, NCR, Videocon, Dell, and HP hardware products. I have also been involved in recruitment, Auditing - 5c Projects, Analysis, Logistics coordination, and Project management with the client with the End to End support.

Chennai, Tamil Nadu, India

Coordinating with the D.M.A. and processing their loans with the operations and credit departments.Creating customer profiles in the back end and coordinating with them.Generating leads and completing the business

Chennai, Tamil Nadu, India

Handled different client accounts / Cash collection and remittance / Maintained P&L accounts of the branch, Handled client co-ordination