Deepa C Email & Phone Number

Fairfax, Va

 Developed Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components. Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application. Interacted with various business user groups for gathering the requirements for Salesforce.com CRMimplementation. Worked closely with the business and IT teams to understand business strategy and contributed to achieve business goals from assigned applications for SFDC. Created Lightning Components and server-side controllers to meet the business requirements. Implemented Salesforce Lightning UI using Aura Components and LWC. As per business requirements, developed custom Lightning Web Components and used them in Lightning App Builder. Designed and developed Lightning Community website for marketing using Lightning community builder, Lightning components, SDLS, Lightning events, HTML5, CSS, Lightning controllers. Used Trigger framework Interface to implement different business logic in multiple apex classes such a way that if a single or multiple event's occurs on single trigger multiple classes can be called. Managed and deployed Salesforce.com CRM solution to multiple departments within the organization. Implemented Salesforce Development Cycle covering Service Cloud, & App-exchange applications. Worked on Accounts, Opportunities, Quotes, and Orders and implemented the logic based on the business needs. Used Relationship, Aggregate queries using SOQL, SOSL to query and search records from salesforce platform database. Interacted with various business team members to gather and documented the requirements. Implemented the requirements on Visual Studio.

Waterbury, Ct

 Created multiple Lightning Web Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Involved in requirement gathering from the client location, knowledge transfer and setting expectations on project progress at the client end. Worked on various Salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards. Designed and Developed Dashboard to monitor case activities based on geography. Integrated external financial systems for synching data in Salesforce. Involved on creating Lightning Pages inside Lightning community Builder. Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records. Responsible for Data load operations using Force.com Apex Data Loader. Used Force.com Plug-in for writing business logic in Apex programming language. Integrate of Application with Salesforce.com with using REST web services API. Customized Salesforce.com fields, page layouts, record types, list views and queues. Developed and Customizing salesforce.com application based on the user needs. Designed different custom dashboards for various user groups based on their business functionalities and needs. Designed and developed Service cloud and integration. Implemented the requirements on Salesforce.com platform and Force.com. Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic. Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization. Participated in the training sessions provided by the Salesforce team.

Mayfield, Ohio, United States

 Created Visualforce components to customize captions, headers and footers of a Table and to embed a standard list view of an object's records. Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. Provided support ongoing Salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, campaign management. Created new Custom Objects, Assigned Fields, Dependent Pick-lists, Record Lists, Custom tabs, Components and Custom Apps  Built Apex Classes implementing SOSL & SOQL statements within Eclipse to manage interaction with the database. Developed Visualforce pages with the help of Community Builder and force.com sites in the Service cloud for customers and partners. Developed BULK API calls (REST) to interact with the 3rd party tools. Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data. Created Sharing rules, Assignment Rules and Escalation Rules for Cases Created lookup and Master-detail relationships on the objects and created junction objects and various advanced Fields like Picklist, Formula Fields, Field Dependencies, Sharing Rules, Approval process for automated alerts, Field Updates and Email generations. Responsible for managing Profiles, Rules, Public Groups, Queues, Permission Sets, Sharing Settings. Responsible for day-to- day administration, including creating new users, Role Hierarchy, Profiles, Permission Sets, Record Types, Page Layouts, Approval Processes, Field updates, Campaigns and custom tabs. Involved in migrating the data from Oracle database to Salesforce application using Apex Data Loader. Performed the testing operations on the Visualforce Pages, Custom Objects and Reports. Responsible for creating test methods to provide maximum coverage to triggers and Controller Classes.

Wayne, Nj

 Interacted with various business team members to gather the requirements and documented the requirements. Created user Roles and Profiles, Sharing Settings, audit trail setup and also configured Field level security for different profiles. Created the Validation Rules, Workflows for automated lead routing, lead escalation and email alerts. Created Queues, Public Groups and Email Templates. Created and customized Page layouts for standard and custom objects. Involved in Data migration, Data Imports using Data loader and Bulk API. Implemented Web to Lead, Web to Case functionality. Worked with Salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports, and Dashboards. Developed and configured Custom Reports and Report Folders for different user groups and also configured the Analytic Snapshots for the sales performance and lead generation statistics. Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams. Established relationships between various objects using Master Detail relationship, Look up relationships and created the Junction objects. Build& monitor standard analysis and reporting for marketing campaigns. Performed mass imports and exports of data. Maintenance of data entry standards & data integrity process. Communicated with users in the organization using chatter, shared files and feeds.