Deepa Gurav Email & Phone Number

Mumbai, Maharashtra, India

* Identified, collected, and analyzed data to establish and quantify problem statements.* Manage end to end process flow.* Managing Database of more than 12 million records.* Implemented data enrichment and process updates to enhance task efficiency and effectiveness.* Conducted research and analyzed data to develop actionable insights.* Findings ways to automate manual time consuming processes.* Managing frontend and backend development and support.* Preparing module design and basic algorithm for any module that have to be developed.* Executed Geographic Information System mapping technical tasks.* Maintained meticulous daily work records and prepared comprehensive weekly reports.* Successfully managed project tasks and issues using Jira ticketing system, creating and assigning tickets to team members, setting due dates, and tracking progress throughout the project lifecycle. Jira Software 9.5.

1. Oversaw test planning, workload balancing and assignment delegation.Provided regular updates to team leadership on quality metrics bycommunicating consistency problems or production deficiencies.2. Developed monthly, end-of-quarter and other statistical reports for leadershipteam and quality improvement programs.3. Estimated work requirements and labor hours for sprint planning.Recorded findings of inspection process, collaborating with quality team toimplement corrective actions.4. Defined and implemented quality initiatives to reduce risk.5. Analyzed quality and performance data to support operational decision-making.6. Edited, proofed and critiqued internal documents to improve clarity.7. Also cleansing the unwanted duplicate data which already exists, maintainingregular reports.8. Geographic Information System mapping Technical Tasks.9. Calculating latitude,longitudes,ares or other information for map making usingreference tables.10. Back end activities pan India.11. Maintaining daily work records and weekly reports.

Mumbai, Maharashtra, India

1. Conducted research, gathered information from multiple sources and presentedresults.2. Worked flexible hours across night, weekend and holiday shifts.3. Worked within applicable standards, policies and regulatory guidelines topromote safe working environment.4. Used Microsoft Word and other software tools to create documents and othercommunications.5. Worked to maintain outstanding attendance record, consistently arriving to workready to start immediately.6. Participated in team-building activities to enhance working relationships.7. Maintained energy and enthusiasm in fast-paced environment.Used critical thinking to break down problems, evaluate solutions and makedecisions.8. Managed team of employees, overseeing hiring, training and professional growthof employees.9. Carried out day-to-day duties accurately and efficiently.10. Used coordination and planning skills to achieve results according to schedule

Mumbai, Maharashtra, India

1. Managed relational database to store information for reference, reporting andanalysis.2. Edited documents to improve accuracy of language, flow and readability.Fellow up with concern branch.3. Check the status of the shipment.4. Spooling the data.5. Updating daily customer report.6. Arrange for the pickup of material from local vendors.7. Tracking of shipment.8. Attending to queries from customer & concern branches replying to their queriesand complaints.9. Answering the every problem on mail.