An experienced Project Manager, with a 10-year proven track record of leading cross functional teams, delivering process optimization and business transformation for reputable Airlines with focus on aligning business goals with SMART solutions to drive revenue. Key strengths include: engaging with Senior Management to understand and transform company needs into robust and scalable solutions, project negotiations, enabling business change; modelling as-is and to-be processes, implementing target operating models (TOMs) and overseeing operational / business audits to establish risk, project time frames and creating knowledge base repositories, including staff training and development, policies and procedures to ensure business transformation programmes align with corporate vision.Key Skills Project Management | Enterprise IT Solutions | Change Management | Risk Management / RAID | Disaster / Data Recovery | Crisis Management | Governance and Compliance | ITIL Framework | Security Assessment | Information Technology | User Acceptance Testing (UAT) | Agile & Waterfall Methodologies | Defect Management | Responsibility Assignment (RACI) | Operational AuditsKey Career Highlightso Infrastructure refresh and Modernization: Refresh of Network, Servers and end user devices for Etihad Engineering. Over the period of May 2018 to March 2019 upgraded all end-user devices and desktops with over 550 new desktops. Refreshed all network cabinets, WIFI connectivity and providing UPS connectivity to all critical network cabinets. As a result, became a secure and IT compliant division as per organization's standard, removing all known vulnerabilities. o Print Service consolidation to RICOH: Consolidated print services with RICOH as a managed service. The project was to ensure better print services with value benefits to the organization with a materialized cost savings of over 14%.o Automated Vertical Carousal (VSU): Implemented an integration of VSU to ERP system facilitating complete automation of binning and retrieval of items. Responsible for the project management to ensure the integration of the VSU machine to the Oracle ERP system from analysing business requirements to implementation.o Upgrade of Oracle ERP: Managed the delivery of the ERP application upgrade along with all integrated applications for Etihad Engineering. I look forward to connecting with you!
