Deepa M Email & Phone Number

Karnataka, India

Bengaluru, Karnataka, India

Responsible for managing and driving IAM engineering team to provide leadership, define and oversee execution of comprehensive production architecture strategy and operate within the context of the SAFe Agile environment, support multiple development team as the identity and access management expert.Working with Product Owners, Release Train Engineer, Principal Architect to prioritize PI planning and drive multiple releases leading to program completion.Managed planning and scheduling of all phases of assigned projects, serve as primary customer contact and liaison, financial and budgetary responsibility, ensured level of technical quality is achieved and maintained and coordinate resource allocation.Tracking and reporting program status for the steering committee and senior stakeholder meeting.Tracking risks, issues, dependencies, and EPIC status via JIRA and updates the status to Leadership level ona proactive basis.Managed a cross-functional development team utilizing the Agile framework for the delivery of keyfeatures, products and services.Facilitated Scrum ceremonies; release and sprint planning, daily stand-up, show & tell, refinement andretrospective.Drive the team to follow the agreed Agile Framework practices to ensure high-quality product, timelydelivery and appropriate coordination within teams in the Program.Identify, manage and remove team-level impediments, prevent distractions that interfere with sprint goals. Drive the adoption of engineering practices such as test-driven development, pair programming,automated testing, and continuous delivery to improve quality and reliability of the team's deliverables.Review feature requests with key stakeholders and Product Owners and work with team to ensuresuccessful feature deliveryEffectively collaborate and communicate with team as well as key development and business stakeholders.

Responsible for end-to-end management of IT infrastructure, IAM and Telecommunication projects.Held Kick-off call, Developed Project SOW, Project Management Plan, implementation schedules and cost estimates for projects Take part in monthly, quarterly and yearly project status with internal stakeholders/ management (Highs and Lows), resource management, SLA/SLO achievements, next POAs for any new business opportunities. Governance, Senior Management Reporting and management of project Change RequestsIdentified and collected risks/issues from each stakeholder and monitored Risk/issue till their closureWorked effectively individually and with team members toward customer satisfaction and successDemonstrated change management covering technical and process changeEffective engagement with stakeholders using communication skills to gain commitment to governance and project outcomesTracked the financial status and Submit monthly billing data to the billing team along with necessary approval from respective Onsite client managers Performed elicit business, functional and non-functional requirements with business units using user stories Prepared BRD (Business Requirements Document) including required supporting artefacts.Developed use cases, case diagrams and new business process (UML using Visio, Draw.io, visual Paradigm)Developed functional specifications and ensure the solution aligns with the solution architecture.

Responsible and coordinates all resourcing requirements for the ProjectConfirm scope, develop and/ or review estimates and assumptions with stakeholdersManage and responsible for Cloud Migration approach, staffing, roles responsibilities and scheduleMeasure and monitor progress at clearly defined check pointsReview and hold overall accountability of the changes of requirementsRisk, Issue, Financial, Quality, Escalation and stakeholder managementDefine team member roles and expectations and ensure timely feedbackEnsure that the project resources receive required training and enablement to deliverManages and perform activities associated with forecasting, reporting, resource planningSupport deployment of program management standard tools, process and proceduresLead resources and ensure that they are appropriately staffed to support project management needs at then enterprise-levelSet the direction for the organization’s project governance and leadership structure

Bengaluru, Karnataka, India

Responsible for end-to-end management of IT infrastructure, IAM and Telecommunication projects.Held Kick-off call, Developed Project SOW, Project Management Plan, implementation schedules and cost estimates for projectsTake part in monthly, quarterly and yearly project status with internal stakeholders/ management (Highs and Lows), resource management, SLA/SLO achievements, next POAs for any new business opportunities. Governance, Senior Management Reporting and management of project Change RequestsIdentified and collected risks/issues from each stakeholder and monitored Risk/issue till their closureWorked effectively individually and with team members toward customer satisfaction and successDemonstrated change management covering technical and process changeEffective engagement with stakeholders using communication skills to gain commitment to governance and project outcomes Tracked the financial status and Submit monthly billing data to the billing team along with necessary approval from respective Onsite clientmanagers Performed elicit business, functional and non-functional requirements with business units using user stories Prepared BRD (Business Requirements Document) including required supporting artefacts. Developed use cases, case diagrams and new business process (UML using Visio, Draw.io, visual Paradigm) Developed functional specifications and ensure the solution aligns with the solution architecture.

Bangalore

Managed multiple IT Infrastructure projects for physical and virtual server build and configurations at the Datacenters and multiple client locations.Managed transition and transformation projects like Intel, Database, Storage, Network, and Active Directory services for a client to third party.Managed a storage reduction projects in a DR environment resulting in direct cost-benift for the client with aggressive timelines. Managed end to Data center migrations and cloud migration projects involving migration of 200+ applications. Managed workshops with multiple stakeholders including delivery teams, technical SME’s , Architects, service delivery managers and DPE.Prepared and monitored project schedules with key milestones and deliverables in planning, execution, monitor & control, and closure phases. Implemented critical project changes with multiple service lines. Maintained weekly reports tracking cost variance, schedule variance, and forecasts.Managed issues and risks throughout the project lifecycle to closely monitor and mitigate their impacts as and when applicable.Ensured accurate month-on-month billing in accordance with financial plans. Managed Hardware procurements of servers and their shipments to client locations across the globe. Worked closely with PMO for resource planning and allocation, budget forecasting and client billing. Managed change requests with customer & internal management by performing in-depth impact analysis of cost, schedule, scope and quality through agreed processes by working with change control boards.Performed project closure activities with customer sign-off on deliverables acceptance documents, preparation of lessons learned , resource release, and requesting customer feedback.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Master of Business Administration

Bachelor’S Degree, Management

Bachelor of Business Management