• Monitored customer systems remotely, ensuring peak performance and minimal interruptions.• Supported both Customers and Field Engineers in problem resolution and project implementation.• Deployed IT infrastructures and protection strategies to support client business plans.• Acted as a virtual system administrator for client organizations.

• Plan, direct and coordinate project activity to ensure that goals and objectives of projects are accomplished in budget and on time• Manage and implement IT solutions for more than ten (NCOs) New Club Opening from conception to Grand Opening • Collaborate with various IT teams for a successful NCO opening• Provides GO-LIVE support and end user training for IT initiatives and NCO• Assess project based and operational inventory needs, create and execute purchase orders and maintain appropriate stock• Develop and maintain relationships with vendor from project based, procurement support needs.• Decisively engage with the case by reproducing and replicating the issue, troubleshooting and diagnosing potential issues with the platform, and coordinating with internal teams• Develop and maintain Standard Operating Procedures for NCO and deliver knowledge transfer to support teams for further operation• Review construction blueprints and request necessary changes • Assist and support in new application, projects and other activities, including upgrades, system updates and integrating new technologies into current system.• Provide tier 1 and tier 2 support for end-user for computer application and hardware issues.• Leverage ServiceNow for incident investigation, diagnosis and resolution

• Provide on-site installation, validation and commissioning of instruments• Perform hands-on on-site troubleshooting, service and repairs• Provide high level technical support to external customers at their location• Interface with cross functional work teams such as field applications, customer support product management and manufacturing• Timely and professionally handle field service calls and issues arising from the field service triage with field applications as appropriate

• Decreased down time and increased process efficiency through GO-LIVE support• Recommended robust RFID solution to increase production efficiency• Facilitated user training by creating Standard Operating Procedures (SOPs) for jig project• Trained and answered question on how to operate jig including tablet, RFID tag etc.• Modified SOP audit card and data sheet.• Updated Material Safety Data Sheets (MSDS) file o Replaced old MSDS with new 16 sections o Reorganize MSDS in different categories

• Modify & maintain electronics equipment and systems to ensure its functionality• Troubleshoot electronic instruments & microprocessors using electronic test equipment such as logic analyzers• Built an Ethernet cable using soldering skills• Prepare and maintain documentations related to designing and testing of the equipment in the lab• Replace defective components using precision instruments and hand tools• Use the knowledge of diagnosing circuit issues to repair instruments in lab• Assist students with software issues related to school programs• Help in front desk including software installations on campus computers

• Filed and documented reports of patients written by therapists• Interacted with patients to develop their communication skills

• Worked as a cashier• Work under tight time constraints to speed up lines. • Maintained accounting records which included cash receipts, and payable