Deepa Nair Email and Phone Number

TQL is the second-largest freight brokerage firm in the USA, providing domestic and international freight transportation and logistics services. Managed multiple application development scrum teams supporting back-office business and lead the ERP Implementation project.

Manage IT Information Services Team consisting of Application Developers, BI Developers, DBA & Business Analysts. Plans, organizes, schedules & controls the development of applications. Assign, direct, & coordinate the work of the developers. Establish standards & goals for program development & testing cycle for various application and focus on improving service through innovative system solutions. Help with detailed documentation of program requirements and program operations. Work closely with developers, conducting design/code reviews, helping with technical challenges, SQL development, & more to ensure programs are well written, with documentation, using best techniques & security guidelines. Research new programming techniques, new languages, development tools, & ways to be more efficient in development, to ensure that VIA is utilizing modern programming languages & methodologies. Work with Leadership & Multiple ERP Vendors on deploying new ERP solutions at VIA. Part of VIA Hackathon coordination team.

Application development supporting the Global Quality Division. Engaged in hands-on, in-depth, in-house, and source code analysis, and designs of the software. Upgraded SDLC process translating business processes and end-user requirements into functional system requirements that improves productivity and reduces operating costs. Developed key tools for business and IT solutions. Oversaw architecture/leads efforts in developing and maintaining technology road-map centered on an SOA strategy. Led development, installation, and maintenance of custom software applications and 3rd party integration. Coordinated Product Release Date and Post Release Support. Collaborated with infrastructure and server groups to optimize resources. Compiled and maintained all relevant project related documentation, e.g. reporting metrics, reporting/tracking of action items, conduct debriefs, lessons learned etc. to support senior management and key stakeholders.