Deepa Patel Email & Phone Number

London, England, United Kingdom

• Collaborated with cross-functional teams to identify training needs and create tailored learning solutions.• Efficiently coordinated and scheduled training sessions, ensuring seamless execution.• Managed and maintained LMS platforms, ensuring accurate tracking and reporting of training activities.• Analyse training data to identify trends and areas for improvement.• Negotiated and managed contracts with external vendors end-to-end• Led the creation of various learning brochures and internal management workbooks.• Lead and manage The One Academy intranet SharePoint site by enhancing the SharePoint site to improve accessibility and user engagement• Oversaw multiple apprenticeship providers to ensure compliance and successful program completion• Successfully executing Corporate Induction on weekly basis• Executive monthly report production• Monitored and managed the L&D budget, ensuring all expenses were within allocated limits.• Event coordinationKey achievements include:Spearheaded a Month-Long Recognition Campaign: Successfully created and led a campaign encouraging colleagues to acknowledge those who contributed to their learning and career development. This initiative resulted in over 3,000 recognitions, significantly boosting employee morale and fostering a culture of appreciation and continuous learning.Pursuing CIPD Level 5 Associate Diploma in Learning & Development.

Euston Square

• Project support for Cancer Services• Report production• Maintain strict confidentiality of highly sensitive company data• Proof reading all communications with Executives, consultants and general public on behalf of Chair of Cancer Services• Budget tracking; including orders, invoices, travel claims and expenses• Managing sickness absences and annual leave• Maintain personnel files and employee directory• Event coordination• First point of contact for the Cancer Services• Organisation of complex travel arrangements• Meeting organisation, facilitation and management (Agenda, minutes, room preparation etc)• Dairy management

Hammersmith, Paddington And White City

• Event coordination• Presentation preparation• Excel spreadsheet creation and maintenance• Report production• Sickness and leave management• Recruitment administration and staff familiarisation training• Project administration• Meeting organisation, facilitation and management (Agenda, minutes, room preparation etc)• Dairy managementKey achievements include:Creation and management of a database tracking clinic start and end times to monitor waits

South East London

• National and international visitor arrangements and diary management for external visits• Student placement, course materials and examination preparation• Event coordination• Presentation preparation• Excel spread sheet creation and maintenance• Report production• Meeting organisation, facilitation and management (Agenda, minutes, room preparation etc)• Dairy management• Room managementKey achievements include:Maintaining a database of all Intensive Care Unit (LICU) charts and data for the patients.

Colindale, United Kingdom

• Management of national query helpline / Home Office Visa queries• Training administration for pre-entry screening programme• Budget tracking; including orders, invoices, travel claims and expenses- using FARM iProcurement system• Excel spreadsheet creation and maintenance • Provide and generate statistical reports using the software StataSE• Recruitment organisation, shortlisting and interview preparation, Sickness and leave management• Event coordination, Presentation preparation, Room management• Meeting organisation, facilitation and management (Agenda, minutes, room preparation etc)• Organisation of complex travel arrangementsKey achievements include:Project management of the production of the National TB Annual Report, incorporating national and international data and trend evaluation

Northholt

• Product research, market analysis and cost / benefit review of new product lines• Invoice tracking including chasing unpaid invoices o liaising with the Finance and Purchasing departments o using SAGE software• Co-ordinate the shipment of food samples, ensuring that UK regulations for the transport of food are met• Meeting organisation, facilitation and management (Agenda, minutes, room preparation etc)• Event coordination, Presentation preparation, Room management• Update and maintain internal database with project specific information. • Maintain personnel files and employee directory• Oversight of office administration and standard operating proceduresKey achievements include:Promoted after 18 months from administrative assistant to office manager managing a team of three administrators

Finchley Central

• Organising staff rota and dealt with staffing issues• Submitting time sheets and remuneration requests• Dealing with customer queries and complaints• Ensuring company procedures are followed at all times in order to protect company profits, people and stock.• Informing customers of relevant product features, demonstrating product where necessary.• Dealing with cash/credit cards/ cheques and associated authorisation procedures• Taking appropriate action to care for all shop assets including premises, stock, cash and documentation in accordance with specified store procedureKey achievements include:Promoted to team leader managing a team of twenty shop staff from Sales assistant