As Senior Program Manager for Product Intelligence(PI) at Facebook Marketplace, I am responsible for managing and driving strategic priorities that supercharge commerce. The goal is to make every commerce experience high quality and trustworthy while innovating on behalf of customers.Specialties: Machine Learning, Analytics, SEO, Ranking & Recommendation, Personalization, Product Taxonomy, Feed & Listing Quality, Integrity, Trust & Safety, E-commerce, System Design and Architecture, Marketplaces, Shops and SMB, Program Management and Team Development.

Client T-Mobile(via Capgemini) Oct 2016 to Jan 2021- Partner closely with Product, Business, Engineering, Quality and Legal teams for CID (Customer Info Domain) to launch large, highly cross-functional programs in an exciting and fast-paced environment.- Manage Data Privacy projects implementing various features for California Consumer Privacy Act (CCPA), Maine State ISP Law and Enterprise Consent and Preference Center (ECPC).- Manage multiple teams and keep them coordinated on the project's progress and deadlines.-Drive operational efficiencies under demanding time frames.- Eliminate barriers to team's success, clearly communicating their work to all partners/ external stakeholders and ensuring the big picture stays in focus while digging into the details on specific issues. - Liaison for management of various CID verticals such as - Compliance, Data Privacy/ Security and Marketing engagement projects.Client T-Mobile. (contracting via Capgemini) Jul 2016 to Sep 2019Collaborate with Product, Business, Engineering, Quality and Legal teams for TEQ to improve quality of customer experiences. Led teams responsible for software quality of retail front end applications of T-Mobile.Track and prioritize product issues across various channels: Retail, Care, Web(including software on Tablets / Mobile) and BackOffice. Follow up with engineering for resolution, communicate status to stakeholders.Leading global teams via Onshore Offshore model for "Continuous Delivery and Integration"across India, Mexico. Drive pilot implementation of ARD to automate design and BDD using Cucumber for KBS. Programs related to Promotion enrollment and Dashboards has been highly appreciated.July 2018, involved as STO for a X-large scale Program that focussed on providing additional flexible terms for EIP customers across multiple Channels involving monthly Revenue managed of 900k$.Drove Device financing and Retail projects as part of Sprint/T-Mobile Integration efforts.

As part of the Capstone project for Masters Degree at the University of Washington, our team (of 4 members) partnered with Expeditors to work on a Data Science program. As the Project Manager on the team, we were choosen amongst stiff competition from 10 other teams that pitched their ideas. The goal of the project was to understand their user base and suggest how to choose best route to move their goods by using machine learning to model various options. Services offered by Expeditors were based on various risks factors - weather, crime associated with routes, cargo sensitivity etc., we received the various risk factors in the form of a dataset from Expeditors which we wrangled in order to test multiple alorightms. We used AWS to deploy the solution and set stage for an enterprise level risk evaluation software.

• Managed software testing and release of a Mobile Application to verify the business logic for a Fortune 500 healthcare giant in Bay Area.• Appreciated for the design of an innovative product idea- a POC involving Googlefit API for Wearables.

Products managed : Vx EMV 5.0.5, Vx 520 Biometric, Vx EMV 6.0.0, Vx 700, Vx CardSlot 3.0.0, PWM ADK, Infusion ADK, Xtra-C, ESCR, e105 products, SC 5000, Nurit EMV 6.0.0, iJack EMV, Sankyo SESCR 1.0.0, VOS VTP 1.0.0 • Drive Software Quality Assurance efforts of EMV(Europay, Mastercard, Visa) group. • Managed a team of 9 direct report Engineers on Verix, Mx, VOS, Nurit and other Platforms.• Also responsible for Infusion’s EMV Module and Payware Mobile ADK(Application Development Kit) on Android, IOS and Windows.• Biometric projects- Evaluate readiness requirements for the launch of new services and features. Coordinate successful rollouts of production software.• Handled multiple roles – Project Management, Technical Lead and Tester.• Trained in Project Quality, Defect Prevention, Configuration Control activities.• Interface and Collaborate with teams in USA, Germany, Israel and Argentina.Executed large scale software projects, handling teams across various time zones.• Clients such as Boeing, Hamilton Sundstrand, Airbus, Canadian Regional Jet, Parker, Rockwell Collins etc.• Worked in San Diego and world famous Rockford (APSIF) Labs as Software Engineer.• Started as Senior Engineer and grew to lead positions eventually handling Onsite Coordination and Customer Interfacing for requirement gathering as well as UAT and final sign offs.

• Real-time exposure to all phases of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC). • Practical experience in Requirement Based Testing (RBT), Software Verification Process such as Code Review, Design Review, Data Coupling, Control Coupling, Software-Software Integration Testing (SSIT) and Hardware Software Integration testing(HSIT).• Hands on experience in requirement capturing.• Appreciable knowledge of Design tools. Working knowledge on Unified Modeling Language (UML).• Experienced in Functionality testing, Regression Testing, API Testing, Sanity Testing, Acceptance Testing, Localization Testing, Installation Testing, White Box testing, Performance testing and Security Testing.• Preparation of Test Plan, Test Status Report, Test Completion Report, identifying Regression Scope.Expert in designing of Test Cases & Test Script. • Involved in EMV Co certification testing and release process of the software application