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Deepa A. is listed as Experienced ServiceNow Developer and Administrator | ITIL & ITSM Expert | Certified ServiceNow Application Developer | Specializing in Data Migration, Custom Workflows, and Security Compliance based in Charlotte, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Deepa A..
Deepa A. previously worked as Senior ServiceNow Engineer at Northern Trust and ServiceNow Developer/Engineer at Walmart. Deepa A. holds Master'S Degree, Information Technology from University Of The Cumberlands.
I am a seasoned ServiceNow Developer and Administrator with over 6 years of dedicated experience in the IT industry. My expertise lies in designing, implementing, and maintaining robust ServiceNow solutions. I am proficient in Java development, ServiceNow platform customization, and ITIL methodologies. Throughout my career, I have successfully integrated external services, developed custom workflows, and enhanced ITSM processes to improve organizational efficiency and user satisfaction.
A career timeline built from the work history available for this profile.
North Carolina, United States
>>Led data migration projects ensuring data integrity and accuracy.>>Developed custom catalog items, enhanced Service Portal, and created detailed reports and dashboards.>>Managed user and group administration, implemented SecOps Vulnerability Response, and integrated external systems using SOAP and REST web services.
Dallas, Texas, United States
>>Configured and customized the ServiceNow platform to support various technical operations.>>Managed Incident, Change, and Problem Management modules, developed and maintained CMDB, and configured security levels and access controls.>>Developed reusable components, reducing implementation timelines and overall project costs.
Hyderabad, Telangana, India
>>Managed integrations and MID Server configurations, developed CI/CD pipelines, and created test scripts.>>Integrated Slack with ServiceNow and developed custom workflows using Flow Designer and Workflow Editor.>>Automated business processes via UI Policies, Client Scripts, UI Actions, and Business Rules.
Chennai, Tamil Nadu, India
>>Performed day-to-day administration activities, including user and group management.>>Conducted peer review testing, created reports, and developed business rules, client scripts, and UI policies.>>Managed Incident, Change, and Problem Management modules and configured access control lists.
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Deepa A. is listed as Experienced ServiceNow Developer and Administrator | ITIL & ITSM Expert | Certified ServiceNow Application Developer | Specializing in Data Migration, Custom Workflows, and Security Compliance.
Deepa A. is based in Charlotte, North Carolina, United States.
Deepa A. has worked for Northern Trust, Walmart, At&T, and Intersoft Data Labs.
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Deepa A. holds Master'S Degree, Information Technology from University Of The Cumberlands.
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