Customer Service Manager
Toll Global Forwarding Uae
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Deepa Shaikh Email & Phone Number
Customer Service Manager
at
Toll Global Forwarding UAE
1 work email found
@sdv.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Manager
Location
Dubai, United Arab Emirates
Who is Deepa Shaikh? Overview
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Quick answer
Deepa Shaikh is listed as Customer Service Manager at Toll Global Forwarding UAE, based in Dubai, United Arab Emirates. AeroLeads shows a work email signal at sdv.com and a matched LinkedIn profile for Deepa Shaikh.
Deepa Shaikh previously worked as Business Development Manager at Geodis and Customer Service Manager at Aramex. Deepa Shaikh holds Bachelor'S Degree, Marketing from Champlain College.
Company email context
Email format at Toll Global Forwarding UAE
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dshaikh@sdv.com
76% confidence
AeroLeads found 1 current-domain work email signal for Deepa Shaikh. Compare company email patterns before reaching out.
Profile bio
About Deepa Shaikh
With over 20 years of experience in the shipping and logistics industry, I am a customer service manager who thrives on building and maintaining relationships with customers, providing solutions to their challenges, and contributing to the growth of the company.I have a successful track record of positioning companies for better exposure and marketability, leveraging opportunities to increase visibility, improve brand recognition, and attract new customers. I am also a Certified Logistics Manager and a Lean Six Sigma Black belt, with skills in enhancing operational performance and analyzing KPIs. In addition, I have experience as a trainer, with a focus on improving team morale and sales through the development of people skills. I enjoy creating positive and effective learning environments that encourage individuals to reach their full potential.I am passionate about staying active and making a positive impact in my community and the environment. I enjoy activities such as yoga, trekking, cycling, and swimming, and I volunteer whenever possible. These interests and values are important to me, and I believe they help me bring a unique perspective and energy to my work. I am now seeking new opportunities to utilize my skills and experience to drive success for a growing company. Connect with me to learn more about how I can add value to your organization.
Listed skills include Customer Service, Customer Retention, Customer Support, Customer Acquisition, and 1 others.
Current workplace
Deepa Shaikh's current company
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10 roles
Deepa Shaikh work experience
A career timeline built from the work history available for this profile.
Business Development Manager
Current
Apr 2024 - Present
Customer Service Manager
Team Management - 31 Customer Excellence Support Executives and 4 Team LeadersTraining and developmentSetting KPIRefining work processesEnhancing the contact center performanceQuality ManagementMBR/ QBRAnalyze VOC data and feedback
Jun 2023 - Dec 2023
Manager - Customer Operations/ Key Account Management
Team Management - 14 individuals, including 6 direct reports and 8 client operations executives.Enhancing Operational Performance and analyzing KPI's.Client Retention Revenue generation of key accounts Smart pricing solutions Tender managementKey Project ManagementAppraisalsRecruitment/ Training
Oct 2018 - Mar 2022
Asst. Customer Service Manager
Team Management - 10 individuals including 2 direct reports and 8 customer service executives.Conflict ResolutionBuilding Strategic TeamsAir/Sea Console service developmentFreight Procurement
Oct 2015 - Sep 2018
Customer Service Supervisor
Team supervision - 8 direct reportsDeveloping Key accounts - Major Focus - Fashion/Hotel Industry/PharmaInternal Quality Management AuditsCustomer Service Allocation to key accountsNetwork business development.
Jun 2011 - Sep 2015
Customer Service Executive
Sales supportTender ManagementCustomer Query ResponsesKey account operational and customer service handlingGroup Network freight management.
Mar 2009 - May 2011
Sales Coordinator
Development of key accounts of sales team.Recognized by Management by achieving Employee of Quarter AwardEnhancing and marketing Airfreight/ Sea freight console servicesManaging custom clearances for special cargo.
Aug 2004 - Feb 2009
Customer Service Executive
Marketed liner services to West Africa, Indian subcontinent, Southeast Asia and EuropeGenerated sales leads for marketing executivesPrepared weekly and monthly sales report and quarterly client performance reports.
Aug 2001 - Jul 2004
Sales Executive
Marketed consumer banking products such as Visa credit cards, personal loans and payroll packages.Managed the needs and requirements of high revenue commercial accounts through extensive follow-up procedures.Maintained penetration reports on the allocated market segment.
Jun 2000 - Jul 2001
2 education records
Deepa Shaikh education
Bachelor'S Degree, Marketing
High School Diploma, Business/Commerce, General
FAQ
Frequently asked questions about Deepa Shaikh
Quick answers generated from the profile data available on this page.
What company does Deepa Shaikh work for?
Deepa Shaikh works for Toll Global Forwarding UAE.
What is Deepa Shaikh's role at Toll Global Forwarding UAE?
Deepa Shaikh is listed as Customer Service Manager at Toll Global Forwarding UAE.
What is Deepa Shaikh's email address?
AeroLeads has found 1 work email signal at @sdv.com for Deepa Shaikh at Toll Global Forwarding UAE.
Where is Deepa Shaikh based?
Deepa Shaikh is based in Dubai, United Arab Emirates while working with Toll Global Forwarding UAE.
What companies has Deepa Shaikh worked for?
Deepa Shaikh has worked for Toll Global Forwarding Uae, Geodis, Aramex, Bolloré Logistics, and Freightworks.
How can I contact Deepa Shaikh?
You can use AeroLeads to view verified contact signals for Deepa Shaikh at Toll Global Forwarding UAE, including work email, phone, and LinkedIn data when available.
What schools did Deepa Shaikh attend?
Deepa Shaikh holds Bachelor'S Degree, Marketing from Champlain College.
What skills is Deepa Shaikh known for?
Deepa Shaikh is listed with skills including Customer Service, Customer Retention, Customer Support, Customer Acquisition, and International Logistics.
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