Project Management Office
The role provides critical support by leading the portfolio ofcustomer experience IT projects which includes managingdeadlines, assigning tasks, monitoring progress, andreporting results to manage business sponsor expectations.Identified project scopes, constraints, risks and deadlines.Tracked project performance to analyze successful completion of short- and long-term goals.Supported project managers in managing schedules and milestones.Prepared and filed documents and collected data to track performance and efficiency.Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.Adhered to budget requirements with excellent planning and consistent expense monitoring.Built successful project plans covering objectives, resources and staffing to meet schedules.Used JIRA and Trello to create and maintain comprehensive project documentation.Maintained open communication by presenting regular updates on project status to customers.Coordinated internal resources and third-party vendors for flawless execution of projects.
