Deepa Subramani Email & Phone Number

Bengaluru, Karnataka, India

• Worked directly with Directors and senior Directors of Marketing and Channels for clients including government and non-government.• Managed up to 20 different clients, building sales pipelines for each.• Scheduled high-level, quality conference calls, Meetings, and face-to-face appointments with decision makers who were sales ready.• Managed all appointments from initial confirmation through attendance by performing due diligence and following up to ensure all parties were still ready to engage• Develop new customer development strategies to capture market channels and increase client penetration.• Build corporate relationships with customers and industry associations.• Suggest improvement in business strategies based on customer feedback Mechanism.• Expanded business development aligned to overall company goals.• Instrumental in developing initiatives for new projects together with the product development team.• Directed all meetings and produced presentation for clients.• Facilitate service level agreements and contract negotiations.• Support Employees on their day to day queries relating HR Processes.• Ensure Smooth Exit of employees with timely F&F• Process timely correspondence to candidates• Kept work areas clean, organized and safe to promote efficiency and team safety.• Provided current employees options for additional training opportunities• Maintaining Master data base of the employees• Vendor payments processing & New vendor code creation• Conducted weekly staff meeting to motive the staff members, address concerns and questions and evaluate progress towards goals.Monitored employee performance on monthly Basis and developed improvement PlansMaintained positive customer relationships by responding quickly to customer services inquiries.Collate the information in report according to the specification of the clients within the stipulated time

Bangalore Urban, Karnataka, India

• Screening resumes Conducting initial interviews and test & salary Fixation.• Processing employment documents and records (Appointment Letter, Internship Letter and Change of Date of Joining letter) and Manage employee life Cycle ( On – Boarding – Confirmation – Promotions – Exit)• Coordinating and scheduling interviews on behalf of the recruiters and stakeholder• Internal Coordination with Employees and New Joiner intimation and hand offs.• Deliver Excellent New Joiner Experience by being Single Point of Contract for Pre & Post Joining Formalities (Documentation Process, On- boarding & Induction)• Issuing Warnings, Advisory Letters, Memo & Show – cause Notice after discussion with HRHead.• Records like Leave, Attendance, Personal records & Exit formalities and Support Employees on their day to day queries.• Training on different issues by the experts of the relevant field and Taking exit interview, formalities of resigning staffs• Counseling on personal, professional & Work – Related Grievances of the Workers.• Ensure a proper Background Verification for New joiners and Smooth Exit of employees with timely F&F• Monitoring canteen, Housekeeping and Medical Facilities and Kept work areas clean, organized and safe to promote efficiency and team safety.• Sending Mails, files, and forms of the appraisal to concern department heads and follow–up.• Identification of training needs and nominating candidates for training scheduling and arranging training while coordinating with external trainers and training programs• Employee engagement programs like Initiated and administered a welcome-mail to all new joiners, Regular Birthday mail & celebration• Collecting BGV form from the candidates and sharing to third party raising for further process - Handling Major clients.• Monitored cash intake and deposited records, increasing accuracy and reducing discrepancies and supervised team of – 30 employees and provide feedback on performance & process.

Bengaluru Nagara District, Karnataka

• Onboarding New employees, including training and New hire documentation.• Maintenance of MIS related for Pre and Post joining employees and Handling Joining Formalities post recruitment.• Maintaining the trackers – offshore & Onsite Teams, Welcome letters, contract letters for new hires, job change employees and opening bank a/c , relieving letters, employee database for deputed candidates.• Maintenance of laptops, ID cards, Sim Card, Mobile phones and raising Generating Employee code.• Maintaining & updating employee’s data base & personal Records, Verify & Process record data of each Employee• Working for world largest CRO Company for employee Background verification role and induction of all employees as per the defined process• Oversees the Background ground verification process, coordinating with the third party vendorsHeading Employee Background Check unit of 60 Members ( Nation & International Locations )• Meeting clients understand and listen to their feedback and make strong processes for next level of improvement.• Support the Team and Maintain team performance dash boards. Handling Escalated Calls for fellow Associates and Working on special and challenging cases• Team Leader for Research Department and Route cause analyzing and solving Building relationship with the new client as well existing clients and Collate the information in report according to the specification of the clients within the stipulated time

Bangalore Urban, Karnataka, India

• Identifying Manpower requirement & Planning with different departments and On-boarding process and Conducting Induction for new joinees• Handling end to end Back ground Verification Process all the clients and Ensuring TAT to be met as per SLA• Ensuring they are delivering to their capabilities and Organizing monthly review for employees• Heading Employee Background Check unit of 60 Members ( Nation & International Locations)• Responding to employee’s complaints/queries over emails and providing suggestions to the team members for inaccessible / clarification required cases. Conducting quality check for orange and Red cases (fake reports).• Working closely with them for developing best models for verification across industry• Acquiring new business for organization by solving queries of new clients eager to take verification services